7.6
Pleasant
From 52 reviews
Cleanliness

7.8

Room Comfort

7.0

Location

10.0

Service and Facilites

8.2

Traveler Reviews Casa Arnel

Number of reviews per page
20
40
Top reviews
Tobin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Comfortable room, reasonable price, friendly staff, good location in a cute and colorful neighborhood. The courtyard garden with parrots and a shy dog are nice. This hotel is very popular with older foreigners / retirees so it's quiet in the evenings
Caroleen
icon-Leisure
Leisure
8.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

The only drawback to Casa Arnel is the internet reception which is better or worse depending on time of day.
Moises
8.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

Ok just in the shower the water it is cold
Fiameta V
6.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

Charming and friendly but the hot water and wifi is intermittently available, and there are mosquitoes in the lobby if you try to use the weak wifi closer to the router. the location was excellnet and provided a lot of authentic encounters with locals and the mostly native visitors, who were all friendly and tried their best to help me with questions, the location felt very safe, and I encountered no adverse experience.
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Kristen
8.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

The room is comfortable, but the shared bathroom was not my style. Very basic, but all I needed for a few days in Oaxaca where I didn't spend much time in my room other than sleeping. Wifi was very weak, but staff was lovely and very welcoming!
Verified traveler
8.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

The staff is very friendly and most accommodating! Unfortunately I was bitten many times by mosquitos - I discovered that the bathroom window was open with no screen.
Brenda
icon-Leisure
Leisure
10.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

Very welcoming in every aspect. Wonderful neighborhood
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 299 week(s) ago

Expedia Group verified review

First stayed here 22 years ago -then brought a university group 14 years ago- very welcoming— very friendly and comfortable place. Highly recommended!!
Margaret
10.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Very good except for access as ringing at the door was often a wait for entry.
Verified traveler
8.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

The Internet didnt really work when we were there for 3 nights and we had trouble with the shower which they helped sort out. The location is great and the place itself is really nice, especially the lovely terrace.
Verified traveler
2.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Terrible hotel. Shared bathroom and toilet were filthy. Bed sheets were so old and thin you could see through them. Towels didn’t look clean. Worst night ever, should have slept at airport. Night guard tried to make us pay cash for our booking even though we had proof we had paid online.
Verified traveler
8.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Great location and friendly staff. The staff made me feel very comfortable and welcome during my first trip to Oaxaca.
Arturo
6.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Nice and peaceful hotel. the rooms could use new and more comfortable matress and pillows.
Verified traveler
10.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

Casa Arnel is my all time favorite hotel. I've been to Europe, Asia, the Indian subcontinent, and the U.S.A. The hotel has character, beauty, and class. I love the architecture and each room is different from the others. It's so cute. We love the courtyard and the rooftop terrace. You can drink your coffee up on the terrace and look at the huge trees and flowers. The staff and the food is pretty good, but the kitchen staff took 30 minutes to bring us toast. That's a really long time to wait for toast. I highly recommend this hotel and it is the only place I would stay the night in Oaxaca. It is close to the city center. It is about a 15 minute walk.
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Verified traveler
2.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

They said they have parking lot, they have not, we arrive around 4pm and our room was not ready, we have to share bathroom! Never mention in the description, we requested one bed and they provided two mini twins beds, so uncomfortable, no air conditioned, really bad experience
Nancy
8.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

The rooms are small but who stays in their room when all of Oaxaca beckons? There is a lush courtyard garden with several parrots and lots of birds. It's a cheerful place to stay. I had a room above the front door so when people arrived during the night it was noisy. Ask for a room away from the door. Showers were tricky, with water either cold or too hot. Hard to get it just right. Still, I would stay here again.
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Jaime
10.0
/10
Reviewed 431 week(s) ago

Expedia Group verified review

Great attention and clean place. the best time to enjoy the festivities is July.
Satya
8.0
/10
Reviewed 431 week(s) ago

Hotels.com verified review

Great location, conveniently situated within walking distance of the Zocalo and a stones throw away from the church. Very economical - given the location and season. Breakfast not included, and restrooms (especially the shared ones) are HORRIBLE - they keep backing up. And the receptionists is very unfriendly - no printouts for boarding passes, no soaps at night if there isn't one in the restroom. Lots of mosquitoes and bugs - not sure if the towels were even cleaned.
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Verified traveler
4.0
/10
Reviewed 433 week(s) ago

Hotels.com verified review

Had heard very good things about this hotel, but after arriving and being ushered to a room that smelled moldy with no ventilation and no fan, we started to get concerned. Towels were ragged and should be replaced. Shared bathroom (not usually a problem) was not particularly clean and had one showering on top of a toilet. We moved to a room with private bath (at additional cost) and were accommodated, but still smelled dank. The fan rattled and was loud and the shower sprayed water all over the bathroom. Saw small cockroaches on the bathroom floor in the morning. Asked for a cup of tea, and were charged 20 pesos (usuriously high price). 2nd floor rooms seemed to be less dank, but the general worn state of accommodations. The courtyard is truly beautiful, and they put friendly parrots out during the day. The little library was also interesting and the 2nd FL deck looked fabulous and fun. Perhaps the dankness was due to the rainy season, but beware of the room conditions and poor & less than friendly service. This place keeps its front door locked, and you have to ring to get inside. At times, we had to wait a few minutes just to be let inside.
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Lisa
8.0
/10
Reviewed 465 week(s) ago

Expedia Group verified review

a nice family run hotel just on the outskirts of the Centro Histórico. Great cafes nearby,
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