8.0
Very Good
From 394 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.2

Traveler Reviews Hotel Inn Sur

Number of reviews per page
20
40
Top reviews
Juan Carlos
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel served its purpose well—it was a convenient place for a short stay close to our destination. It is not a luxury hotel, and our room did not have air conditioning, but the service was good and the staff was friendly.
Luis
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Old building Need renovation asap Stinky rooms Very large rooms but no amenities
Jose
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Las Muchachas muy amables
Luis
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean
Leonardo Fabio
icon-with Children
with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Un hotel viejo para no mas de una noche, no tienen aire acondicionado, el mobiliario es viejo y así huele también. La habitación no estaba limpia. No querían otorgar una toalla adicional aunque mi reserva era para 3 personas, al final me dieron pero fue complicado, cosas tan simples hacen ver que el servicio al cliente es malo.
Brenda
icon-with Partner
with Partner
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Extremely noisy room, issues with key card 4x had to get replaced, room smelled awful, bed uncomfortable, Street noise unbearable, checked out after 1st night!
CRISTOBAL
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Todo excelente 100%
Luis F
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

First my reservation was cancel after I paid in USA them send to a motel with my family, not a great people i don’t recommend at all
Gustavo
icon-Business Family
Business Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Just the traffic noise was the setback. Other than that it was OK.
Elsa
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

We just stayed 1 night before heading to Acapulco but we were surprised with the size of the room and the cleanliness. Water pressure was amazing and beds are comfortable
Rafael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Nice placê
Ana
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The room was dark. Not enough towels. Housekeeping didn’t leave soap but cleaned away what was there when I arrived. There was no heat and the room was cold. The blanket was insufficient. The mattes was old with lumps and troughs. The breakfast was good .
Fernando
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Excellent location in the south of the city!
Brandon
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Hotel had no A/C and it was super hot, not even a fan
Gerardo
icon-Leisure
Leisure
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Excelente espacio del cuarto lo único es que el jacuzzi se llene más rápido.
Jacinto
icon-Leisure
Leisure
10.0
/10
Reviewed 243 week(s) ago

Expedia Group verified review

I like everything. Employees are very friendly. I really recommended. It's a family-friendly.
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

El lugar es muy limpio, el servicio muy bueno
María Cecilia
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

The bed wasn't as comfy as I thought it would be, over all it's a nice hotel..
Victoria
icon-with Friends
with Friends
8.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

I loved it! People were so nice but one night my money disappeared 😅 hope the cleaning ladies enjoy it before karma comes. I recommend not leaving your money in the hotel. Loved the receptionist though.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

internet service much improved since 4 years ago. Electrical wiring needs updating.
Number of reviews per page
20
40