The property is very clean, cozy and comfortable 😌 highly recommended.

There is no climate control at all, including netting to stop insects from entering if you open the window. They have shared terraces, and will book you in them with an upgrade charge and call them private. Even if you have a pet. There is no space to park unless you have a tiny vehicle. The stoppers to park on the front are always stripped of their rubber, leaving massive metal rods to puncture and destroy your tire! They will tell you park there! If they want to upgrade you to what the claim to be the only private terrace, be prepared for zero privacy since having your single window door open till mean a full frontal view of your entire suite, which will cost twice as much and have zero ventilation. Welcome to hell.

El servicio de restaurante no es muy bueno

Breakfast was fresh

El estacionamiento realmente pienso que deberían de poner foto de eso, porque fue una sorpresa que el parqueadero estaba súper mega inclinado prácticamente fue solo eso la inclinacion extrema de el estacionamiento.

Poor service in front desk. Was unable to accept credit card due to no internet access. Weird to ask for cash payment. No interest access in the 3rd floor.

Unstable Wi-Fi. Run into issues during check-in (credit card service not working).

Excelente opción…

Staff were very helpful and friendly. Property is very safe. It’s suitable down hill No recommendable for individuals with wheelchair.

The room is listed as 1.7 km from center. What's not said is it's up a VERY steep mountain. That made it sometimes unwalkable. We're walkers, but had a back problem. We did walk down one day, but not the Google Maps route which requires multiple long up-down stairways. They clean with some god-awful toxic-smelling stuff that caused me respiratory problems. The Hotels.com price listed is significantly lower than what I was actually charged with somewhat hidden fees etc. so beware of that. The room was small and multiple dogs barked day and night. Other than that, it was a good room. It was "clean" but the cleaning substance seems toxic, especially on the extra blanket we requested. We declined daily cleaning, but the smell drifts in - the bathroom opens to the hallway for example.

Espacious room wirh a balcony and parking facilities.

Excellent stay quiet and clean great service from Daniel highly recommended

Nice new property. Friendly and helpful staff.

Muy lindo lugar y económico. Solo la entrada al estacionamiento es muy riesgosa. Pero vale la pena el lugar.

Lugar muy limpio, muy tranquilo para descansar, precios accesibles y el trato de las personas muy bueno, volveria sin dudarlo

El estacionamiento lejos, el personal un poco desatento, las instalaciones sobre todo la alfombra y la alberca muy viejas para el costo del hotel.

Buena hubicacion, con estacionamiento..

El lugar me pareció muy agradable y limpio, precio accesible

Pésimo llegué confiada que tenía mi reservación y resulta que como no pudieron contactarme la cancelaron y no podían darme otra habitación, la entrada al hotel está horrible y aparte lejos del centro hicieron que la pasará mal era mi primera vez visitando Guanajuato, por fortuna dimos con el hotel las terrazas mucho más cerca del centro super amables muy limpio mejor en costo y nos permitieron dejar nuestro carro todo el domingo sin problema dentro de su estacionamiento techado aún cuando la habitación se regresó a las 12, super recomendable

Habitaciones adecuadas. Considera que está lejos del centro y tiene una pendiente muy inclinada.