Overall Ratings & Reviews Gran Plaza Hotel Centro Historico

Customer service from staff.

We were there for a family emergency my aunt passed away and we decided to stay there it was very convenient for us we liked the services that they have especially the laundry service we felt like at home thanks for the good service!

Everyone was great and everything was good

Muy buen lugar

Clean and safe.

Me encanta el lugar muy amables habitaciones muy buenas en general

El hotel esta centrico y serca del zocalo.El hotel esta limpio. No tiene restaurante para comer. Solo una cafeteria el servicio es tardado y pesimo.Tiene que salir uno a comer fuera.

I checked in with my mother who uses a walking cane and she needed to walk to flights of stairs to get to the room. I did not like that the hotel is located in a plaza, which had store fronts of clothing, fabrics, ladies dresses, etc. on the main floor and the rooms were located directly above. The room itsThere is a small cafe located at the far end of the plaza that has a garden and an area to sit and enjoy a cup of coffee with a pastry.

Door key and wifi didn’t work

The rooms are beand new and so are the beds, which btw were really confortable. Hotel is located right in downtown, easy to move anywhere quickly. I must note it has no elevators and it could be a problem for people with disabilities.

Good location!

Good

EXCELENTE EXPERIENCIA

Excelente servicio. Considerar el pago directo

Muy buena opción para alojarse y las habitaciones muy limpias y cómodas

Las camas no estaban comodas

Adecuada para la zona

Muy tranquilo, buen servicio. Buena ubicación

Muy seguro el lugar y muy limpio todo muy amables los empleados

Súper limpio y cómodo la cama sensacional claro que regresaré