Overall Ratings & Reviews El Portal de San Lázaro

Everything exceeded expectations. This hotel has a very homey feel. Only downside is that there is no restaurant, but many places to eat nearby.

Staff was very friendly and even after checking out. They let you keep you luggage in a storage area in case you have a later flight. Very recommended.

All great, the place is really nice, the only small issue detected- no hot water during two days.

We spent a couple of days there and everything was perfect. We arrived early in the morning after spending the night on a bus and they offered hot drinks straight away. They prepared our room as soon as they could and we were allowed to check in earlier than expected so we could rest. Really nice touch on their side! The place is beautifully decorated with paintings and art and it feels like a high end hotel. Beds are very comfy, bathroom clean and shower powerful. Breakfast is good (they even go to the baker to get the delicious bread first thing in the morning before they sell them out). The location is good, in a quiet street, about 10 minutes walk from the main attractions. Great stay and highly recommended.

We had a lovely stay at El Portal de San Lazaro. It’s on a quiet street off the main road, and walkable to the Plaza and the attraction. Special mention to Israel the hotel manager, who gave us excellent restaurant recommendations and was a great host. Only issue we faced was that the hotel doesn’t have central heating, and nights were cold. They did give us extra blankets, though!

Perfect location in the small and windy stone streets of Arequipa. Quick walk to main square and the park. Close to all top rated attractions in AQP. Staff is great and rooms are clean and nice. Good breakfast. Really lovely to be able to walk to all we wanted to see...

The hotel is very charming. Nice staff, basic rooms but quiet, bed could be more comfy. Great location. Overall, good value. would come again.

Excellent staff, nice and clean room. Staff went overboard to make me feel welcome and satisfied.

Beautiful hotel with open architecture and multiple areas to sit and hang out outside with views of the three volcanoes. A steal at the price. 5 minute walk to the convent, 10 minute walk to the plaza de armas. Comfortable bed, plenty of hot water. Small room but with all the space outside the rooms did not mind this.

We've been in Peru for seven week and this wasn't the best place we s stayed. Wish we could have stayed longer than one night.

Knowledgeable staff. Luxurious feel. Detail of the hotel in keeping with the feel and history of the area. Close to great restaurants and shopping.

One night stay on the way to colca canyon. Hotel is in historic centre, 10min walk to plasa the armas. Even closer are some bars and restaurants with good music and food. Room was small but clean, breakfast excellent, staff helpful and pleasant. Perfect for several nights in arequipa. Recommended. a

Pay attention to your bags.There is no elevator.

Las instalaciones están muy bien, situado en un buen barrio cerca de la plaza de armas, con restaurantes y bares, pero en una calle muy tranquila. Casa antigua bien restaurada y como todas, sin ascensor. Buenas vistas des de las terrazas. Exelente trato personal

Hôtel situé un tout petit en dehors du centre-ville mais cela permet d’etre au calme et en quelques minutes à la plave des armes. Hôtel propre, eau chaude et petit-déjeuner correct

Localização ótima, atendimento excelente, o que deixou a desejar foi a limpeza dos quartos.

Ottima soluzione per visitare Arequipa. Posizione quasi centrale

Hôtel très propre et super service ! Un peu bruyant car les chambres donnent sur un patio intérieur et sont peu isolées, mais l hôtel est en général super

Es un hotel cálido, a 10 minutos de la plaza, cerca de todo son muy amables y atentos en todo momento. Sí lo recomiendo.

Muy buen hotel...lo recomiendo.