Excellent hotel. Clean & spacious. Lovely shower. Happy to keep our luggage safe whilst we were up Machu Pichu. Very nice breakfast with proper coffee & fresh juice. Very friendly staff

good location near the station. Breakfast is from 4am and very good.

Great hotel in Aguas Calientes. Everything is within walking distance. Very helpful staff. If you are in town, this is a great choice for your family. Would stay here again.

Clean, conveniently located and helpful stuff make it good choice when visiting Machu Picchu.

Clean hotel close to everything.

The staff was amazing!

Wi-Fi was not working and the staff were not helpful to solve the issue

perfect location. very close to the train station. 5 minutes or less walk. good breakfast. comfortable rooms. nice shower.

Excellent location and clean rooms, but the broken elevator was a major downside. Expect to use the stairs if your room is on the fourth floor or higher, which was very inconvenient.

The hotel was great. Just two issues first the rooms do not have enough lighting. A couple of lamps in the room would be better. Second it can get loud sometimes. All noises from outside get in the room.

Clean room, shops nearby

Very nice staff, clean and comfortable room. Would definitely recommend. The only comment is that there is no working elevator, but the staff does help you with your bags

the room is too dark, need more light.

Conveniently located. The elevator was out of service, but we didn’t mind walking up to the third floor. We stayed one night; the hotel is close to the main street and the train station. The best part was the staff, he welcomed us in the train station and walked us to the hotel. No wi-fi.

The room is dark. I asked them to wake me up by phone but they forgot. On the other hand, they accommodated to our needs - packing our breakfast and keep it in the fridge so that we can eat when we come back from the Machu Picchu tour. The staff is very kind.

The staff was very helpful and the room was clean.

Very nice hotel, close to the train and bus station. Staff was super friendly. Excellent breakfast.

No hair dryer No bottled water provided Family room- 1 queen, 2 twins

Finding quality accommodation in Aguas Calientes is a challenge; this hotel serves as a basic, strictly functional choice for those visiting Machu Picchu who prioritize sleep over infrastructure. The Highlights: Service & Sleep The standout feature is the staff—three young men who are exceptionally kind, attentive, and helpful despite the building's limitations. * Sleep Quality: The mattresses are comfortable, and the provision of both standard and ergonomic pillows is a major plus. Note that the bed frames are quite squeaky. * Breakfast: A practical meal featuring made-to-order eggs and chocolate milk. The Shortcomings: Infrastructure & Comfort The building suffers from poor maintenance and lacks modern refinements. * Climate Control: There is no built-in heating. Rooms can be freezing, though an oil heater may be provided upon request. * Security: Door locks are flimsy and outdated, which may be a concern for solo travelers. * Connectivity: The Wi-Fi is unreliable, utilizing a frustrating guest portal that frequently disconnects. Signal strength is insufficient for backups or browsing. * Maintenance: The elevator is non-functional, and rooms have a noticeable damp smell due to the local humidity. Verdict: An acceptable choice if you only require a clean bed and a quick breakfast, but the poor security features and lack of tech reliability mean it falls short of being a comfortable stay.

Very good location only a few mins walk from the train station. Many shops and restaurants nearby. Facility and the room was modern and clean; washroom was excellent with hot water for a shower. Breakfast was plentiful with good selection. Only minor issue is ventilation (I opened the window but some bugs flew in).