Overall Ratings & Reviews Hotel Ambasador Premium

As always nice breakfest, very nice new arrang

Amazing breakfest as always

As always food fantastic but this time bathroom was not spotless

Nice hotel. Lots of nice restaurants walking distance. Great breakfast buffet.

Overall, we were satisfied with our stay at this hotel. However, we noticed some shortcomings: 1. Upon arrival, we were accommodated in a room that was completely cold. The hotel service left the window in the room open, so the air conditioning did not work, and since it was mid-November, the room was 17 degrees and we had to turn the heating on full for about an hour. to make it more comfortable. You don't want to arrive at the room like that. 2. The second remark is related to the temperature: the temperature throughout the hotel was lower than what would mean a comfortable stay. Energy savings at the expense of comfort. 3. We had a family apartment. The shower is a problem in the bathroom: when used, the water from the shower literally spills all over the relatively large bathroom. We had to use 2/3 of the towels to solve the "flood". 4. We also visited the SPA, i.e. the pool and sauna. The water in the pool could be warmer, but that's not a problem. It was unpleasant that we received only 1 towel per person from the staff, but no sauna towels. So you had to choose whether to use a towel in the sauna, but not have a towel for the final shower when leaving the SPA, or not to take a towel to the sauna, but that is not hygienic. However, the hotel also has great positives: 1. Cozy rooms and hotel interior. 2. Beautiful restaurant and excellent breakfast. 3. Friendly staff. 4. Very good location in the city center. We give 4 stars out of 5.

Nice room, fab breakfest I will come back

Good location. Two tram stops from Piotrkowska Street . They run every few minutes. Excellent swimming pool and breakfast. We had an apartment with kitchenette but no cutlery or crockery so what's the point of a kitchenette?

All was perfect only one thing is noise from a tram track which is just next to the hotel.

Great staff and easy check in. On site parking and lovely hotel amenities were very much appreciated.

The room and staff were excellent. I only have given 3 stars for what’s around the area as I didn’t have enough time to look. When I did I couldn’t find what I was looking for.

On our second night the neigboring room woke us up at 1:30 a.m. i had to call the front desk three times before it finally stopped. That was over the span of an hour. The staff was very confusing about parking. I will say the rooms are excellent and everything was very clean.

Clean friendly polite atmosphere and a very good food. Best breakfasts in town !

Great rooms, could be a little cleaner

Great

Very nice hotel

Location is good , near to shopping mall , easy to eat in shopping mall

A bit nicer and modern than neighbors centrum ambassador. Breakfast average, but fine with price level. Location manageable with foot.

I didn't expect this much wonderful. I checked out earlier than normal breakfasts time, but they arranged breakfast for me. I really appreciated this. Everyone is very kind and internet was also good. I will definately stay again in my next visit.

Good hotel, it meets the value of spent money, rich breakfast

The facility was beautiful and new. The bar and entertainment area was excellent. The front desk staff was friendly. The room I found dirty doors and handles, the doors stayed filthy for 2 rotations of housekeeping until I decided to clean them. Initially when I arrived in the room, there was a beer bottle in the waste basket, generally not a problem but it stayed there for 2 days potentially indicating a lack of attention to detail by housekeeping. All being said I did enjoy my stay there perhaps these things were a oversight. I feel this place has great potential, my only concern when I arrived was if this is the dirt I can see what about the things I cannot. I would cut them some slack, perhaps they are having trouble finding proper help I don't know, Lodz is going through massive expansion perhaps these are growing pains.