THE STEPS Hotel - by Eitch Collection

Explore THE STEPS Hotel - by Eitch Collection
9.0
Exceptional
From 225 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Traveler Reviews THE STEPS Hotel - by Eitch Collection

Number of reviews per page
20
40
Top reviews
Guillermo
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great from the moment we arrived. The hotel is beautiful, well located, and very comfortable, but the real highlight was the staff. Everyone was genuinely friendly, welcoming, and always happy to help. They consistently went the extra mile to make sure we had everything we needed and made our stay as enjoyable as possible. Their hospitality really made the difference. We’d happily stay here again.
Read More
Dimitar
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel in a great location.
Kimberly
icon-with Children
with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room that we booked didn’t end up being in the hotel they made us walk down the street to another building that didn’t even have an Elevator. The WiFi did not work at all. We called the front desk several times they kept telling us they would reset it and never did. The chairs in the room were stained. The conditioner bottle in the room had nothing in it and the soap had water mixed with it. Overall for paying a significant amount a night for a room not worth it
Read More
Karl
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is a great hotel to stay in when in Rome! The location is amazing, the rooms are modern and clean, and the staff is very helpful. Highly recommended!
Jason
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff are incredibly helpful. The hotel is well kept inside. Location is central to so many historical sites. The internet is unstable and goes in and out. Us ItTaxi to get around with most rides under 20 us dollars
Nikole
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I booked this hotel room the night before getting off our cruise ship and was I booked this hotel room the night before getting off our cruise ship and was pleasantly surprised when we arrived. The hotel is adorable and decorated so well. The room was their standard room with the king bed. The bed was so comfortable which was much needed after 10 days of sightseeing through Italy and Greece. And the shower was the highlight! If you stay here say yes to trying all the water therapy choices in the shower. Also, an added bonus was that the tv has an option to choose international and all English channels. Not that tv was our focus but it was nice background noise while packing and nice I could understand the shows. I highly recommend. Easy to walk to (closest sight was the Spanish Steps) but easy to get to everywhere we wanted to revisit from the last weekend we were in Rome.
Read More
Ramzi
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Super helpful staff, great location close to the Spanish steps and all the shopping. Tight rooms just an FYI
Maria
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The property has a beautiful entrance. Loved the style and the staff was friendly and helpful. They “upgraded” our room but I am not sure I liked that room layout as well as the one I booked. The WiFi did not work well at all and neither did our AC. Our room was hot and we would try to lower it and it never kicked on. The location was excellent.
Read More
Carlos
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Just good, old but good.
Juan
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Tight rooms and elevator but that is common in old Rome. Excellent location and quiet nights sleep.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Good location for a stay in Rome!
Rodolfo
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Well located but there was a sewage smell in our room hallway.
Rachel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Location was great, staff very nice and helpful
Jorge
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing location! We walked everywhere.
Adam
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Worth the money- staff helpful and the hotel is clean.
Christina Chevrette
icon-with Children
with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The hotel is in a great location - can walk to all sights easily. The staff are so friendly and helpful. Has an elevator. Check in was very quick and seamless. My only issue was the noise. Our room was located over the restaurant and next to other restaurants. The staff would drag the tables and chairs in and out every morning and night and it would wake us up very early and I was unable to fall asleep until after they were put away. Can hear everything on the street. I think if I would have had ear plugs would have been ok. If noise doesn’t bother you, the hotel is perfect. Breakfast was small buffet - eggs, cheese, potatoes, bread, pastries.
Read More
helen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

great location. Rooms were clean and modern. staff really helpful.
William
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great central location. The room was beautiful and clean. Only two complaints. It is a very noisy area and the room was too warm and we couldn’t find any temperature controls. Both made sleeping difficult.
Cecilia
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Enjoyed my stay here! Very clean and complimentary breakfast!
Tyler
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Great area, convenient. Clean and quiet.
Number of reviews per page
20
40