Overall Ratings & Reviews Apartamentos na Praça by An Island Apart

When i arrived, cleaning wasn't done. Staff explained that the cleaning service didn't advise them and had issue with number of check in this day. I came back 1h30 after and it was done. Staff was quick and helpfull , communication was done by phone as there is not reception ( appart) I stayed 1 day and i found Bed Bugs in the beds !!! I was on the apt 1st floor. Be very carefull !!! I have bits everywhere, and the bugs i found was big. Staff accept to refund the all stayed but i had to find by myself another play to stay at 6pm same day for the all week ! Once again the staff has been very kind, but still ...

The apt was great had everything u need however 3 flights of stairs and the area has a lot of homeless people around the area and a night when we would return they were at the lower enterance area sleeping near door enterance. The only thing I assumed our building was the high building in the photos but it was not it was not it was a 3 flr building beside a stores. Don’t get me wrong it was a great apt but lots of stairs. Wonderful balcony with views of the lower patio areas. I would stay again

room was ok for our short stay but would only recommend for short trips - we we’re located on the top floor and there’s no elevator. A lot of noise coming from the street with locals constantly fighting and sleeping at the main entrance door.

It seemed to have all that we needed, apart from a draining board, and was in a very good location. However we were surprised to find on returning to the flat on two nights that someone had taken up residence in the doorway.. He was very polite about it and caused no trouble.