Overall Ratings & Reviews Kilua Residences by CityBlue, Mombasa

My stay was really good but the hot water wasn’t working. The reception was very nice and welcoming.

Lovely spot! Rooms were spacious and comfortable

The property is very nice and clean

We loved the room. It was a three bedroom pent house and it included a balcony view overlooking the ocean. I did not want to leave. I plan to come back and stay for a full week. Loved everything about our room and the staff were friendly and attentive to our needs.

They were doing a lot of Renovations, but I can tell that the Resort continues to meet standards.

At the end of the beach. Very little traffic.

Very polite and pleasant grateful for your service!

Beautiful place, highly recommended

Please listen! Do not book this hotel. I hope this review doesn't get deleted as they have done with others. They would not give us our two-bedroom that we booked. Instead said that all 2 bedrooms were already booked. They called themselves giving us a 3-bedroom upgrade but that they said they had to switch another guest from to get us in. The room had strong mildew smell from the humidity in the area. And it was not one level but stairs to get to the bedroom. We definitely did not want stairs. We are left after the first night and are still trying to get our money back. The manager keeps putting us off when we call for our refund after he agreed to refund us for the 2 nights we did not stay. They are not honest people.

great for families

Great stay - nice eoom and great pool as well. Did not try restaurant. Housekeeping and cleaning good