The pool and sauna area was a nice touch, it was relaxing. Reception was friendly, but they did not speak any English. We were able to communicate with no problem. Nice breakfast buffet.

Room was not properly cleaned. Everywhere smells cigarettes. We stayed with the baby so it was very disturbing. People smoke inside of the room. The property is overall very old and should be repaired. The breakfast is poor and not fresh. Never ever again. Very disappointing.

I stayed 2 nights at this charming Hotel and I have to say that it exceeded my expectations. The first night I dined in the Restaurant which had two musicians playing and I thoroughly enjoyed everything about it, the ambience, the food and service was excellent, the only thing I missed was having someone to share this with me. The Hotel is beautifully decorated, delightfully elegant but not trashy like some large Hotel chains seem to be. It is situated within mtrs of the centre of the City, therefore very convenient. I have travelled to Turkey many times and this Hotel is up with the best. It also has a pool but as I did not use that facility, I cannot review it.

No body speak english

The high standard of our previous visit has not been maintained. The professionalism and attention to detail has lessened. On our first night there was a party in the restaurant area directly above our room. The music went on until 11, the dancing (of the jumping up and down on the spot variety) ended at midnight and then there was an hour of chairs being scraped across the floor. We had a very disturbed sleep. The debris in the lift by the partygoers was not cleared away until the following evening.

They recharged me because you did not pay for the hotel

One of the best hotels I have been

Very good hotel. Staff were warm, friendly and helpful. Room was comfortable. Location vis a vis sightseeing was excellent. Internet was good. Breakfast was great, with variety and eggs cooked to order.

The hotel is centrally located and has a good breakfast. On the negative side, the room I was given was quite loud in terms of hall traffic and in terms of the walls being thin (I could hear my neighbors), and outside there were two cafes that stay open late. The front desk staff were very helpful, but the ones at breakfast less so.

Everything is perfect, I recommend this hotel...

Friendly owner who spoke English and changed our room immediately on learning we had a problem with the shower. Good breakfast. Menemen would be great if it could be offered freshly cooked.

Otel çalışanları ile yaptığı hizmet ile kusursuz sayılabilir. Kahvaltısı güzel, odaları temiz. Merkezi yerde bulunuyor ve otopark imkanın olması çok iyi. Sivas merkezde bulunan tarihi yerlere yürüyüş mesafesinde. Bir gecelik konaklamamızdan memnun ayrıldık.

Personel son derece ilgiliydi. Özellikle resepsiyondaki Büşra hanım. Kahvaltı iyiydi. Oda temizdi, park yeri küçük ve dar olmakla birlikte otelin yeri göz önünde bulundurulduğunda büyük bir kolaylık sağladı. Otel lokasyon olarak çok merkezi bir yerde, tavsiye ederim.

Temiz samimi güvenilir bir otel.

Oda temizdi.Spa ve havuzu kullanmadık.kahvaltı yetesizdi.Kahvatı alanında misafirlerle ilikenen kimse yoktu.

Tüm çalışanlar çok ilgili ve nazikti hepsine teşekkür ederim. Oda temiz be sunduğu imkanlar çoktu. Genel olarak güzel bir konaklama geçirdk

Genel olarak yeni temiz bir otel, çalışanlar ilgiliydi.

spa ve havuzu kullanmadım sadece karşı taraf inşaat ve odanın içi perde kapatmazsanız tamamen görünüyor olabilir buna dikkat edin

Kahvaltı teras katında, ferah mekanda. Gayet tatmin edici bir kahvaltı

Odalar çok temiz personel güleryüzlüydü ayrıca Hülya Hanım ve Kürşat Bey’e teşekkür ederim her konuda yardımcı oldular