Overall Ratings & Reviews Aparta Hotel Roma II

Window in shower wasn’t covered. Website price was 4x the price they had posted in the lobby, kind of bothered me a bit. Had lots of rooms empty, if I had of known this I wouldn’t have booked online.

I just love this hotel. Right on the heart of zona colonial and safe. The staff is great and the housekeepers are like family.

Love this place. easy access to the el Conde strip! Large beds

Definitely needs to be upgraded. Same furniture for YEARS!!!! Staff very friendly and accommodating but again, this place neefs a face-lift.

The hot water worked throughout my stay. Cleaning was consistent everyday. The wifi is not that great unless your room is in a certain area of the hotel (mostly by the elevator).

Always have a great stay at this hotel. They staff are very nice. The Roma is close to local bars, supermarkets, and discos. Cant wait to get back to my room 205!!!!

The room is large and comfortable. Good value for the price. The breakfast is really good and is free. My only complaint would be that upon arrival at check-in I was told that the hotel's credit card machine is broken and that I would have to pay cash. First, I don't believe that. Second, even if true, that should have been communicated to me before I left the US so that I would have sufficient cash to pay the hotel. I was forced to check out and check into another hotel which accepted credit cards.

the space in the hotels are great and the staff are amazin

it was very basic hotel very clean staff was very friendly

Great place when you travel with pets. Convenient location on the Conde. Hotel is showing its age but the a/c, tv and refrigerator all work fine. Staff are very friendly.

communication was terrible room was not clean and I cant find a bottle of water in the room the Frigidaire was not plug in .

Location is excellent (for me). Service is good, reception and housekeeping. Several issues with the rooms. I think the hotel has potential, he just need a lot of renovations. Quite outdated compared to several surrounding hotel properties.

The location is excellent. Right in the heart of everything. The housekeeping and reception staff are all so nice, all shifts. There was something wrong every single day, something is broke/not working. Temporary fix was helpful and temporary but when so much other stuff is starting to have an issue, the temporary fix isn't even worth it. Wifi was iffy. TV channels are limited. Please do better.

the WiFi needs work but i do love the hotel. Cant wait to see the staff again.

At the last minute I needed another room, and they were very accommodating.

The staff was awesome and the room was clean. The only 2 issues I had was the power went out intermittently and the maintenance of the hotel need an upgrade

Great Stay! The hotel is located great & the staff was amazinh

The Front desk person (Renalda) the dark skined house keep are so nice to me. I stay their every Feb. and May and they always give me my favorite room 203.

For 3 days no hot water,toilet at last I’ve had to fix it myself,was not flushing,I’ve tried every day more the ones to get thei attention.....no luck.

The hotel is in a good location in Colonel Zone, near everything..Restaurants, grocery store, night club...The hotel was friendly & welcoming...The problems : I moved to three different rooms because the safes in the rooms wasn't working properly & on the final room I gave up & stayed in the room & kept things in the safe that didn't lock..2) The TV didn't work in the final room at all. 3) the shower had good hot water in the day time, but low pressure & cold at night & there was no cover on the shower head, so it just shot out..The rooms where spacious & clean..overall the place needs some upgrades & would take another chance on them in the future.