This hotel was nice and the added bonus of the homemade breakfast each morning (someone literally came into the room to make it for us!) was a great personal touch. We had the large suite on the top floor, so I'm not sure that applies to all rooms, but we appreciated it very much. The building is old (of course!) but the rooms were very comfortable and well cared for. The shower is super tiny, but-once I figured out how to work it-it did get very hot! The balcony was the best part of the room, with floor-to-ceiling windows leading out to it. One block away was a street with several nice restaurants (we tried them all) and there are delicious pizzas and chicken wings to be had if you are so inclined. The Grand Plaza is about a 15 minute walk away. And David and Margaret were especially nice and helpful-we enjoyed being with them very much!

My teen daughter and I stayed here for a week in July of 2017. The staff was very understanding and helpful with our limited knowledge of Spanish. Once they found out that my daughter was going into her third year of Spanish, they slowed down and simplified the language. But, if she didn't know a word in Spanish then they would say the word in English and again in Spanish so she could learn. By day 3, she could carry on a conversation with them! The staff also helped us with directions, taxis, the best places to find souvenirs, and restaurants. We got in quite late our first night so even though we slept past the breakfast cut off time, they were kind enough to make us breakfast an hour later, and it was delicious! The staff consisted of family and friends, as well as a friendly dog, so you felt like you were in a comfortable and safe environment the entire time. Our room was on the second floor and had a loft that looked down into the main room. Right outside the door you could see the entire city, and it was beautiful, especially at night! We had a small kitchen area which had cooking utensils and equipment. The living space was very roomy with a couch and a small dining room table with three chairs. The beds were comfortable and clean and very warm on the cool Quito nights. There were very tall windows in the main living area that we opened during the day. LOVED EVERY MINUTE!!!

Nice historical location in 100 year old house in good area for food and shopping. Nice old church and old buildings in the neighborhood. Nice people to deal with and a comfortable place to stay

the hotel was very well located. very accesible to public transportation! it was a bit unkempt, cold, and kitchen was not well stocked with cookware. dishes and utensils were good. the staff was very pleasant. worked out well for my needs.

Nothing in the description of this accommodation was available in our room. No oven, coffee/tea maker, full size regrigerator, phone, DVD player, continental breakfast, minibar. Dishes were limited to three small sandwich size plates and no utensils for cooking a meal. When I asked about the continental breakfast, I was told that there were eggs, milk, juice, bread and ham in the small refrigerator. Laundry facilities? The only thing we found was a laundry one block away, but nothing in the hotel. We were picked up from the airport and charged $30/person, when a taxi has a fixed price of $25 and we could have saved $35. The shower has warm water that comes and goes, but never actually hot. Limited house keeping means NO housekeeping. The only advantage I see is the location, being about a 10 minute walk to Old Town and close to bus routes. The pictures look nice and I reserved the room based on what I saw in the pictures and the amenities listed in the ad, but they were misleading at best.