Overall Ratings & Reviews Best Western Texas City I-45

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Our stay here was amazing! The front desk people were so kind and helpful!

No early check in, he wanted $50 to check in at 2pm

Chemical fumes in the room and hallway they had air fresher to cover it up. pillows where damp from something unknown Chemical. Fridge was turned off and defrosted in the floor. Roach in the bathroom. Staying here again is a No

Carpet cleaning and alot of humidity in room Besides that

We like the place, is just the information here are wrong, the room it is not SOUNDPROOF, we can't sleep good the firt night because the amount of sounds aground, thats why we decided leaving next day and loost 1 night, netx time said the true or chech the room before rent .

Nice clean lobby and breakfast area great pool only con the room had a stale smell to it

Just wanted to do a get away for the weekend. Best Western treated me with kindness! And the food great.

Stay was good however I was looking forward to going swimming but the pool was nasty

Very friendly staff a nice and clean and renovated we enjoyed the stay

The room was not very clean, and there was a terrible odor throughout the entire building. The smell in the room was even worse, and the towels provided were dirty. On top of that, it was extremely noisy, making it very difficult to sleep.

great place

It was ok

Front desk was nice everything was nice we will be back

The rooms was very roomy, however the lights was not adequately distributed, half of the room had light the other half didn’t . When I arrived, the room smelled like pine soil and when that dissipate it then smelled like sewer. The food was ok. Television had limited station channels to choose from. The clerk was very nice.

Only place we like to stay

Loud kids running up and down hallways all night. I guess it was graduation night but other than that very nice property, breakfast could be a little bit better. staff very nice and polite area very clean and safe. Would recommend

The guy at the counter wasn’t very welcoming. He seemed to be a little annoyed when I was checking it. Our room was being attended to & when we used the towels they were taken & not replaced. We left them hanging so we could reuse them but they would still remove them. By our last day we were down to 1 towel, luckily we made it work. I didn’t want to ask for more towels

There was hair in the shower of the room but other than that it was a decent for a night

Elevator not working