ARTOTEL Cabin Bromo

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Overall Ratings & Reviews ARTOTEL Cabin Bromo

Traveloka (202)
Other sources (23)
9.1
Exceptional
From 202 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

9.3

Service and Facilites

8.9

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Surroundings (36)
Ambiance (33)
Hotel Area (26)
Staff Friendliness (25)
Bedroom (24)
Bathroom (23)
Taste (22)
In-house Restaurant (20)
Family Friendly (16)
Variety (16)
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Traveler Reviews ARTOTEL Cabin Bromo

Number of reviews per page
20
40
Customer reviews
Ruth E. E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
A comfortable vacation to Bromo without having to join an open trip. It's truly a slow day and recommended for a staycation. Whether you want sunrise or sunset, it's right before your eyes in your room. The service is excellent, the rooms are well worth it, and the breakfast is delicious. Bromo feels like a foreign country. Go for it! 😍
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e***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The service and facilities are beyond doubt ⭐⭐⭐. Every time you visit Bromo, you must stay here. However, the road leading to Artotel needs improvement. The road is bumpy and rocky. Slippery during the rainy season and dusty during the dry season. It's dangerous for drivers at night due to the lack of street lighting.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 6 week(s) ago
The hotel is good, but for the amount we paid, it's not good enough. There was no heating in a very cold area, so the room was freezing at night. The restaurant was okay, but the service was non-existent. We wanted to order more food and drinks but gave up as the staff member did not look up from his phone, even after standing in front of him for some time to pay the bill. The rooms have no fridge or safety deposit box.
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1 people find it helpful
PUPUT N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The hotel is comfortable, cool because it's on the mountain, clean, and has a great view. The purpose of this trip was simply to staycation without going up or down to Bromo. The road to the hotel is up and down, it's true that it's located on a mountain, but it's safe, just winding and there are many uphill climbs. We departed via Probolinggo. Note: During check-in, the receptionist was not very responsive. Guests who arrived didn't immediately stand up, but remained seated. There wasn't a warm welcome like most hotels (she was even busy typing while sitting), so the receptionist next door handled it.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 13 week(s) ago
Check-in took a while because not many rooms were ready. We couldn't enter until 4:00 PM WIB. The staff wasn't very responsive when working.
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Alak A.
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9.7
/10
Reviewed 13 week(s) ago
Very very satisfied, only the taste of the food is lacking but everything is okay 🥰👍
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e***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
You won't regret staying here. The view is beautiful, the room is clean, and it's very comfortable. I'll always want to come back a thousand times.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Friendly staff, very nice hotel atmosphere and view, comfortable place
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1 people find it helpful
P***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The staff was very friendly, check in was quite fast, the room was clean and comfortable, the water heater worked well.
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S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The tense journey through the fog paid off, greeted by friendly service, sparkling stars in the sky, cold morning fresh air, the sound of birds chirping, beautiful sunrise, delicious food, for those who want to stay overnight it is better to come during the day because the winding road is foggy and can enjoy the sunset, for Artotel Cabin, please add a guardrail and more lighting in front of the cabin for safety.
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2 people find it helpful
r***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The view & ambiance is so fascinating. Room cleanliness and amenities are quite excellent. I'm so happy I could enjoy the sunrise directly from my room.
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R***A
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
The place is very special, but the road to the hotel is narrow.
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2 people find it helpful
Jana M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 27 week(s) ago
Cabin surrounding was very beautiful, cabin ambience was good and clean. But the food is quite overpriced compared to the taste. I ordered pecel rice for sahur and the only vegetables that came were bean sprouts. The fried rice my husband ordered to break his fast was too salty.
2 people find it helpful
Silvia T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Nice view and good taste of food
4 people find it helpful
H***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Overall it was pleasant, it just so happened that when I stayed, the wind at night was quite strong, and made the roof a little noisy so it disturbed my sleep quality, maybe there was a loose part of the roof, maybe the manager could find out which part was loose.
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2 people find it helpful
l***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 31 week(s) ago
Overall, good place to stay in Bromo with outstanding views.
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Accommodation's Reply
21 Feb 2026
Dear Mr/ Mrs We are very grateful for your review regarding your visit to Artotel Cabin Bromo. It is very nice for us to receive a positive response during your stay at our hotel, and we are sure this will be a motivation for all the team. That's why we continuously strive to improve the quality of our services and products. We look forward to welcoming you back to Artotel Cabin Bromo. Best regards, Management Artotel Cabin Bromo.
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
A great place for a short retreat. Beautiful views and cool air.
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2 people find it helpful
Accommodation's Reply
18 Feb 2026
Thank you for sharing your feedback with us. We are thrilled to hear that you enjoyed the breathtaking view and our unique location here at Bromo—it is truly a sight to behold. We would love the opportunity to welcome you back in the future and provide you with the flawless experience you deserve. Stay inspired!
sherly n.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
This is the first time I've stayed at a hotel where the accommodation is super comfortable, really nice.
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Accommodation's Reply
18 Feb 2026
Dear Mrs Sherly N , Thank you for choosing to stay with us and for taking the time to share your feedback . We are very happy to hear that you and your family enjoyed your first experience staying at a hotel with super comfortable accommodations. Your kind words serve as a huge source of motivation and encouragement for our entire team. Rest assured, we remain committed to continuously elevating the quality of our services and guest experience. We sincerely look forward to welcoming you back soon for another memorable stay in Bromo. Warm regards, The Management Team Artotel Cabin Bromo
Marina H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
Others hunt for sunrise from their hotels, even from their hometowns in Surabaya or Malang, leaving early in the morning in a jeep to get the view we did. But we can catch a truly beautiful sunrise just by opening the window, going outside, or enjoying coffee on the terrace of this hotel restaurant... thank God. Thank you, Artotel Cabin Bromo.
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3 people find it helpful
Accommodation's Reply
18 Feb 2026
Dear Mrs Marina H , Thank you for choosing to stay with us and for taking the time to share your feedback . We are very happy to hear that you and your family enjoyed the sunrise from the cabin and did not need to travel by jeep. This is one of the advantages we offer to all guests staying at our hotel. We hope to welcome you back soon for an even better experience! Warm regards, The Management Team ARTOTEL Cabin Bromo
H***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 37 week(s) ago
Best location / accommodation for people who want to go to Bromo. Incredible view from the cabin.
2 people find it helpful
Accommodation's Reply
18 Feb 2026
Dear Mr Hugo, Thank you for choosing to stay with us and for taking the time to share your feedback. We are thrilled to hear that you enjoyed the super views . We hope to welcome you back soon for an even better experience! Warm regards, The Management Team ARTOTEL Cabin Bromo
Number of reviews per page
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40