9.0
Exceptional
From 84 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.4

Traveler Reviews Hotel Casa Sofia Tulum with Pool

Number of reviews per page
20
40
Top reviews
Heather
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The Property owner was very nice & informative. The hotel was private & the accommodations were charming. Will stay again soon!
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Jose is a most gracious and helpful host. We spent a comfortable night in a pleasant atmosphere with good value. Sad they're not serving breakfast any more.
Deepa
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

It is a small property without the bells and whistles of a large chain which enhances the experience. Very friendly service, room has everything you need and the location is very convenient. Jose had great suggestions for things to do and we wouldnt hesitate to stay here again.
Fairle
icon-Leisure
Leisure
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

I like that the hotel is completely enclosed with locking gate. Although I arrived at night and wasn't sure where to find the entrance. Look for the doorbell! The pool is very small, the courtyard is beautiful. Room was clean with everything you need; bottled water, soap, shampoo, AC. Highly recommend.
Larry
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Very quiet
Armando
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

I have stayed multiple times and locations around Tulum and this is a very clean and quiet location with excellent staff. Will definitely return in the near future. 👍👍👍
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

We really enjoyed our stay at Casa Sofia. It was perfect for our diving trip. It is centrally located within two blocks of the dive shop we operated out of. Keep in mind that my kid and I went there with the purpose of diving in mind. This, it was a pretty rustic trip with few frills involved. We dived almost everyday and really looked at our hotel as a place to crash. It is within walking distance of everything in the center of town. For visiting the ruins, a taxi is easy to catch. Staff are friendly and accommodating. For travelers looking for the “all inclusive experience”, this is not your hotel. For those wanting a more traditional stay in the heart of a rapidly-expanding small Mexican city, it is perfect. I would and probably will stay at Hotel Casa Sofia again.
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matthew
8.0
/10
Reviewed 198 week(s) ago

Hotels.com verified review

the bed was not great, and the shower was poor at best. but still good value
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 253 week(s) ago

Hotels.com verified review

clean place and air conditioner worked well. great place to stay and cost was very cheap
Verified traveler
8.0
/10
Reviewed 255 week(s) ago

Hotels.com verified review

During the day the hotel looks beautiful, they have a rooftop which is gorgeous and the pool is very calm and tranquil. The bathroom was great and huge, the room was a little old style. Close to restaurants and main street of Tulum town.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 293 week(s) ago

Expedia Group verified review

Excellent location in the center of Tulum. Two blocks from the main street, restaurants and shops.
John
icon-Leisure
Leisure
4.0
/10
Reviewed 295 week(s) ago

Expedia Group verified review

Avoid this hotel. The owner is not very forthcoming or honest. They will upcharge you.
Gerardo
icon-Leisure
Leisure
8.0
/10
Reviewed 295 week(s) ago

Expedia Group verified review

Very nice room, comfortable, everything working perfectly.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

Tranquil, while being conveniently located near restaurants and public transportation.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

Hotel Sophia is an authentic and charming place to stay. Friendly staff, clean rooms, great location.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

Staff was great place was extremely clean and safe walking distance to everything
Verified traveler
8.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Clean, walking distance to restaurants and shops. Friendly
Amanda
10.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

Really cute, traditional style hotel, dont expect a big fancy resort, but great for what it is, a real boutique hotel run by locals. Breakfast was basic, would have appreciated slightly hoter water in the shower but otherwise great.
Joanna
10.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

Great value hotel. Very clean and lovely staff. Is in a fabulous location to Tulum centre, and easy bike or cab ride to beach or ruins. The breakfast was very basic, we really only had a wake up coffee before heading out to find something more appetising. I like a firm bed, but found it a little too firm. The plunge pool was great for cooling off and the rooftop terrace lovely. We usually stay at slightly higher grade hotels but was happy here for a few nights, was great to save the $s for experiences other than accommodation:-)
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Verified traveler
10.0
/10
Reviewed 390 week(s) ago

Expedia Group verified review

Awesome quiet little Inn with a courtyard and small outdoor pool.
Number of reviews per page
20
40