Good, comfortable stay, but more attention to detail is needed. The extractor fan in the bathroom did not work, which caused the bathroom not to smell as nice as the room. The toilet flush worked sporadically. The kettle did not work properly. Coffee, sugar and other consumables were not readily available. Extra pillows are free, but where are they? At the time of going to bed and needing them there is no one in reception and it hardly counts as an emergency; why not make some extra pillows and blankets available in the cupboards?