Overall Ratings & Reviews Cityflatshotel - Port Huron, Ascend Hotel Collection

Staff , location on the river, available dining options all great !

They were nice, polite, quiet and clean. Just if only the head pool

Love this hotel you can walk every where for dinner and drinks and

Beautifully refurbished building, offering a unique lodging experience.

Beautiful room!! Nice area.

Ventilation in room was poor. Blinds did not work. Room was rather small. There are better options in the area.

Very clean and beds were comfortable

Great

Hotel was great , very new and modern , staff very friendly .Room was lovely ! Great location .

Our 1st room they put us into was very dark. The windows were frosted so we had no view. I couldn't stay in that room. Went to the desk and she put in a much better room.

Great location

Love staying in converted buildings however this one lacks views which was very disappointing.

Very nice hotel

Very unique design. Beds were comfortable. Lack of signage throughout hotel made it difficult to find way around. But it was very modern and clean.

Great value for money for a downtown hotel.

Charming but Chilly - A Room With No View. The boutique hotel had a beautiful, historical yet modern vibe, and the staff were friendly and accommodating. However, our room was uncomfortably cold, with a draft from the windows and a thermostat that barely warmed the space. While the staff tried to help by offering think twin sized blankets and showing us alternative rooms, they were just as cold and drafty. Ultimately, we made do by running out to a store and purchasing an extra blanket and bundling up in layers, but it wasn’t the cozy experience we had hoped for. If you love historic charm and don’t mind packing extra layers, this hotel might work for you.

Great!

Hotels.com you misrepresented this hotel. There are no amenities. I hate to sound like a grinch but this was unacceptable. We asked for a quiet room yet there was machinery running all night long outside our room window. The tv was also inoperable as they had not set it up even though they have been open since 2019. Even the front desk could not get it to work. All we wanted to do was relax after a long day driving and feel that you have let us down in your description. No restaurants, no bar/lounge, and all we got was a noisy drafty room with a thin comforter. (They said only 50% occ that night so certainly they could have done better.). Also didn’t appreciate the $50 threat for key return after all the pre check waivers before arrival. Never again.

The staff was always very nice and helpful. Really, the only noticable issues were a loose caddy in the shower and some chips in the paint in this particular room. I highly recommend a stay there.

Unique room layout which we enjoyed! The elevators were a little rickety, but otherwise a really great place to stay!