Overall Ratings & Reviews The Hotel Chalet at The Choo Choo

Loves it! Beautiful, clean, unique, friendly staff. Also not that expensive.

Nice staff.

Amazing accommodations, we would absolutely stay here again!

Not enough parking but everything else was great.

It was so beautiful and so relaxing

We enjoyed the pool

Well not sure if it’s the motel or Expedia but the photos and a few of descriptions of the room show and say patio. Well when you stay on the 2nd floor, there is no patio. Then the 2 free drinks you get for vip?! 2 waters. Yep that’s what your vip is worth… then with the pool, it was so crowded the day we checked in that there were no chairs available so we decided to come back at 7am when the pool opens. Well the gate was locked and I went and asked the guy at the front desk and he said it didn’t open until 10 when the sign said daylight til dark. And it said on Expedia, 7am. So my wife about blew a gasket and called the front desk and finally the man said it was maintenance’s responsibility to open the pool!! So he lied to me about the time. So we wait until 9:45 and guess what, we get down to the pool and it’s half full of people! We swam for 30 minutes or so and being that the whole stay was less than you would expect from a budget beside the interstate motel would be, we packed up. We did ask for a 30 minute late check out and they agreed. Still waiting on when I’ll get my deposit back if I do. Anyway I’m about done with Expedia and I won’t stay at the chalet hotel ever again. It was just very unimpressive. Felt like the couple of interactions with the front desk guy, was a burden or I was asking for the moon. So, nope I’ll stay down the street before I would stay here again.

Our stay was very relaxing with top-notch service!

Absolutely LOVED the train car room! The atmosphere in and out of the room so romantic. We will be back for sure.

This place is alot of fun. Pool, restaurants and around fun stuff to fo in Chattanooga. The staff was great from the young man at the check in/checkout desk who was so helpful to Jodi and the crew at the Elsie's Daughter restaurant. Rooms are spacious, comfortable and quiet. Will return next time we go to Chattanooga..

Pretty cool train cars to stay in. Plan for only 2 guests per car

Different and cute

very nice & comfortable place

Great atmosphere and location! Staff was friendly and helpful

We spent a weekend at Hotel Chalet. The hotel is one of a kind, the most original hotel that I have been at in the US. It takes you back in time with its vintage interior design of a train. Next time we would like to book one of the train cars to get a better sleep because the weekend was very busy and the were people in and out of hotel throughout the night. However the hotel, the staff and service are excellent. The entire downtown Chattanooga is lovely and offers many great options to dine.

Room was spacious, clean and quiet. The decor was beautiful and peaceful, and incorporated history. We really enjoyed our stay and hope to stay here next time we are in Chattanooga!

We stay here often and typically love it. This room was a little damp and smelled a little.

The place is really cute and atmospheric, staff is lovely, highly recommend!

The Hotel Chalet was a welcome surprise for our recent stay in Chattanooga. The pictures online made the property look promising and it did not disappoint upon check in. The bathroom amenities were especially nice with Waterworks fixtures, marble flooring, a generous soaking tub (bath salts provided) and hotel robes we enjoyed during our stay. Restaurants were within walking distance and overall the area was family friendly. Would definitely book again!

Felt so homey and the staff was spectacular! Only downside to this hotel was that they didn't have any laundry services or microwaves to heat up food, as guests who stayed multiple nights we ordered extra food from the restaurant then ended up wasting quite a bit.