Staff was excellent!! Hotel is charming and ver well situated. Can not say enough about the concierge, front desk staff, Bar etc

Excellent location, staff were great, hotel was clean- although we had to ask twice on a 4night stay for our room to be cleaned and refilled with water and toiletries as neither had been done by 5pm. Rooms are very small so not quite value enough for money. If rates were cheaper it would’ve been more understandable but navigating room and bathroom was tricky when in ski attire!

The hotel was EXCELLENT, every detail from the attention to the cleaning the experience was amazing. Shoutout to everyone in the front desk because they do an amazing job and every goes above and beyond. I will definitely come back. My only constructive feedback is that I would like the pillows to be better, and the coffee to be from an espresso machine instead of the automatic machine. I would definitely stay here again regardless

Very good all round. The staff were very helpful and friendly.

Amazing hotel, perfect location and very caring staff! Definitely will be back

Fantastic stay at the hotel and wonderful staff.

Great hotel. Nice staff and ideal location.

The best services provided from the staff

The staff were so helpful and friendly, great location for skiing and the town

Excellent location, right at bottom of Chaudanne lift station and close to bars and restaurants. Breakfast was fantastic. Staff helpful, rooms a tad on the small side but clean and comfortable. Good discount at excellent ski shop opposite. Nice touches in the evening like chocolates and water left. Only minor compliant was parking was slightly on steep side.

This was a very comfortable cosy hotel close to all town amenities. Short walk from the ski storage shop to the main ski lifts. Afternoon pastries served in the lounge were a lovely touch after a day of skiing. Friendly staff at breakfast too. Only downside to room was bath shower attachment not on the wall. No hot tub so the spa was disappointing for us.

Lovely hotel and a great breakfast. They also put out cakes for afternoon tea for free. Great spa and room are lovely and comfortable. They have a ski hire shop opposite who give 10% off so use this. We didn’t and had to walk up to the place we booked, but the shop opposite the hotel is the boot room too so it makes sense. A great place to stay

A great hotel in the Alps can highly recommend.

Si la chambre était un peu petite (mais nous le savions avant de reserver), tout le reste a été parfait ! la location, la spa, l'accueil (+++) , les services ...

Tout bien sauf peut-être le service au 80 qui manque de réactivité

Super hôtel - personnel au top niveau

Schönes Hotel . Gutes Essen.

Parfait, très bon service et excellent petit déjeuner! À refaire

El trato de Eva y de María fueron espectaculares,

Erinomainen palvelu, hyvä sijainti, hyvä ravintola