Arrived as a last minuite booking. Was awake all night with birds and rats/mouse scurrying around the ceiling. The shower mat and shower was filthy. Mirrors streaked and curtains hanging down of the rail.
Breakfast was cereal options and egg (all varieties - but one choice) on toast. There were leaks from the light fixtures in the dining room dripping into buckets. 3 staff members went to all the tables to take the breakfast order. I was a table of 1. Hotel run down and dingy.
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Verified traveler
Friends and Family
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Lovely friendly staff, comfortable stay, hotel overall is very dated and rundown in areas, was woken alot by creaky floorboards and noisey guests.
James
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Clean comfortable room with a view of the seafront, facilities were basic but perfectly functional - we didn’t eat at the hotel - there were many available restaurants available in Llandudno - we had a good stay and I would certainly stay again 😊
Steven
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Satisfied with our stay. On booking Elsinore took the money three times for a one night stay, still waiting for a email from the manager to resolve this problem.
norman
Leisure with Partner
6.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Didn’t like the general appearance of the hotel
Geraint
Leisure with Partner
2.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Food service was crap. Waited 45 mins for pouched eggs which by the look of the other people they were hard boiled with no running yoke. We left after waiting 45 mins for food and went else were to pay for food.
Second day we did not get offered tea or what food we wanted.
Room had a step to go into the bathroom which was not marked on the floor and only had a very small sign on the door below the handle which was a job to see what it was. Broken wardrobe,Bed were two singles pushed together. Sellotape on the cracked windows.Waste pipes running down the wall of the room and you could hear who was using the toilets above us. WILL NOT BE GOING BACK AGAIN
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Patrick
2.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
worse hotel ever stay in room was basic bed was terible carpets were ripped and torn throw hotel never stay there again
ROBERT
Leisure with Partner
8.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
The room was clean, but the mattress needs renewing, as the springs were begining to come through, continental breakfast was good, staff were nice and attentive, needs a bit of a pint job through our and new carpets on the stairs, but was clean.
Malcolm
2.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
When we left the following morning
Vikki
10.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
We actually stayed at The IRIS hotel as Elsinore was under renovation following storm damage. We were upgraded to a sea view room at The Iris, with a gorgeous huge bay window with the pier in sight.
The lady at reception was lovely and friendly. Breakfast gentleman was also so mannerly and friendly. Everything was super clean, but cosy. This cost us £53 inc continental breakfast, for two. Superb value for money.
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Michael
Leisure
8.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Staff very friendly
Great location
alan
Leisure with Partner
10.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
Room big clean shower excellent good views from windows only niggle mattress a bit to soft for me but overall exellent
Elaine
Leisure with Partner
6.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
It was very basic but clean enough , suitable if you’re on a budget
Lauren
Friends and Family
10.0
/10
Reviewed 105 week(s) ago
Hotels.com verified review
A great location and a great stay!
a
Friends and Family
8.0
/10
Reviewed 124 week(s) ago
Hotels.com verified review
the b+b was lovely we had a sea view room,close to the town,enjoyed our stay beds were very comfortable
Andrew
8.0
/10
Reviewed 146 week(s) ago
Hotels.com verified review
Was a lovely nice clean hotel on the sea front
Anthony
Leisure
6.0
/10
Reviewed 149 week(s) ago
Expedia Group verified review
Great location, rooms were clean and staff was nice. Beds were terrible, not comfortable at all. Breakfast was crap and was priced too high for what you get.
Rihab
Friends and Family
4.0
/10
Reviewed 158 week(s) ago
Hotels.com verified review
Receptionist wasnt helpfully at all u talk to him u was looking the ither way and talking back. Hall way was leaking from the ceiling, curtains as u can see doesnt cover the window and couldnt sleep from the light . So not happy
Michelle
10.0
/10
Reviewed 159 week(s) ago
Hotels.com verified review
Lovely location great price would definitely stay again helpful staff
Laura
8.0
/10
Reviewed 171 week(s) ago
Hotels.com verified review
The entrance and public areas are dated in need of update but room was lovely with everything i needed and the hotel is in a great position... great for a night away you only need a bed !!! In a great location for the price !!