You pay for the price! I mean it's cheaper for a reason the room is very small, the bathroom also! There's no place between the sink toilet or shower..They didn't do the sheets or changed the towels..The area is shady but it's close to the main attractions and downtown. You have to pay 8e for the breakfast... If you want a cheap hotel okay but don't expect big things from it.. Don't think I will come back.

Basic hotel but very clean, modern and very central. it should be rated 3 stars.

The room is convenient and quite big in size for three people. Equipped with all necessary things for short staying such as fridge, TV, kettle etc. The hotel is very near to the central street August 25 where you can find a lot of shops, restaurants, cafes.

Friendly and helpful staff, central location, close to everything

Basic room, uncomfortable bed, but clean. In a sketchy area, noisy apartment building close across alley, couldn’t leave curtain open or anyone could see in.

For us the bed was too small .. & uncomfortable.. The bathroom probably smallest I ever seen with a mini basin.. however... I did request a refrigerator and one was put into the room & the man on reception was very helpful. Better suited to younger people as no lift ..

Very helpful staff. They helped me find parking and helped me get a bottle of water in my room when I needed it. Even knocked on my door to wake me up in the morning.

Clean room, friendly staff with an excellent location at an economical price. We've booked another stay next month before we leave the island.

This was a convenient hotel to stay in asit was close the port for our onward trip. The rooms were not large but clean and well presented. However the staff could not find an extra pillow when asked which was surprising. The big downside was the air conditioning. It was very noisy and disturbed our sleep (it was too warm to do without).

The room had 4 closely situated twin beds, all clean. The room was a little tight, as can be expected when you're trying to accommodate 4 people sleeping in separate beds. The lobby and hallways had a crispness I am more accustomed to seeing in American hotels, a contrast from the organic, intimate, and more personalized public spaces like some other hotels we stayed in during our trip. Air conditioner was functional, thankfully. The bathroom was spacious, with a large, clean, and new-looking shower area. Street parking is scarce; there's private parking nearby for 6 euros per day, in and out privileges included.

We stayed for one night at the start of our holiday. Very convenient, close to port, historical museum and lots of places to eat. The staff were very pleasant and helpful. We had a family room (one double, 2 single) - the room was basic but clean and good value. We had to leave too early for breakfast. I would recommend this hotel for a short stay if you want something convenient and inexpensive.

Location was wonderful. Staff magnificent. Only problem was the bed was super hard. Pillows worse. We are use to Spanish beds but this a little much. Parking was difficult but manageable. Nice place

Very pleasant. The staff is helpful. Many attractions are within walkable distance from the hotel.

This hotel was fine for an overnight stay. We were in a first floor room, right on the street, so the noise factor was huge. The hotel is close to the port and restaurants, but not right there.. The staff was nice enough and the room was clean enough and the space was just enough.

My husband and I stayed here for two nights after flying in to Heraklion before moving on to travel around the island. It offers basic but functional accommodation. Our room was clean, had air-conditioning and the beds were comfortable. The location is ideal as a base for moving around the city centre. This isn't holiday accommodation but is fine for a quick trip.

Overall a pleasant experience in a clean, friendly hotel.

A little old fashioned - the staff were quite good and it was near to the centre of things, so easy to get luggage from bus, etc. Breakfast was tinned fruit, cold boiled eggs, cool fried eggs, etc. but it was adequate - no fancy frills - a basic hotel, reasonably clean.

Good price but Heraklion is not very nice, the room and hotel were as advirtized but a good price for Heraklion, we had to go out of the town .... We stayed only one night

Generally this hotel was not a friendly, warm place to stay. It was decent location to the city center and the port.

Hotel Lena was wonderful. Tucked away a little off one of the more touristy roads of Heraklion, it was easy to find and extremely well kept. The room was spacious and comfortable. I have no complaints and would reccommend to others wanting to stay in town and extemely close to the port.