Overall Ratings & Reviews InTown Suites Extended Stay Carrollton TX – West Trinity Mills

Was able to get a room on the 1st floor but immediately saw that the bathroom floor was wet. After having to live with a wet floor for 10 days, they finally figured out that the leak was in the plumbing wall behind the tub. During a 12 day stay we had a total of 2 days we could walk into the bath without our feet getting wet. Then the water heater broke and there was no hot water. Now no shower or dish washing either. Lucky there was a stovetop and we could heat some water in our pot we brought. Oh, BTW, bring your own pots and pans and silverware plates, bowls and and coffee pot. Also bring your own toilet paper and you have to wash your towels, they don't do laundry. Also trying to complain after hours (manager is only there 11am to 7pm) will get you a full voicemail box on the after-hours number. Other than that everything was hunky doree.

The maids are very rude and they will get you kicked out of the hotel because they don't like who you are and it's a shame the manager doesn't care he's just as rude if you want to stay somewhere for a long time do not stay here because they will end up kicking you out because they're so rude the maid is rude the supervisor is rude the manager is rude they're all rude