9.1
Exceptional
From 43 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.2
Meal
8.3
Location
9.4
Service and Facilites
9.0
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Traveler Reviews UNS Tower Hotel
Number of reviews per page
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40
Customer reviews
R***i
Staycation
10.0
/10
Reviewed 2 week(s) ago
The rooms are spacious and clean, the staff is friendly, and the location is strategic. Since my child is at UNS, I can take care of finding a boarding house all at once...
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A***g
Leisure
8.2
/10
Reviewed 2 week(s) ago
Friendly staff, clean toilet, got a room on the top floor with a great view, cold AC, spacious room with chairs.
Large TV but can't be used for local TV channels, have to stream YouTube, toilet leaks, so water pools. When I wanted to sleep at night, small cockroaches came out and I had to kill them first. Food and fruit variety were lacking for the price of 100,000 Rupiah per person.
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D***a
9.1
/10
Reviewed 5 week(s) ago
murmer tapi mantappp dan memuaskan
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Accommodation's Reply
02 Aug 2025
Thank you very much for taking the time to provide a positive review of your stay at the UNS Tower Hotel Solo. We greatly appreciate your appreciation for the quality of service and facilities we provide, and are pleased to know that we were able to meet your expectations during your visit. We look forward to welcoming you back to the UNS Tower Hotel Solo in the near future. Best regards, Management of the UNS Tower Hotel & MICE Solo.
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K***i
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, clean, you can jog in the morning on the UNS campus
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Accommodation's Reply
02 Aug 2025
Thank you very much for taking the time to provide a positive review of your stay at the UNS Tower Hotel Solo. We greatly appreciate your appreciation for the quality of service and facilities we provide, and are pleased to know that we were able to meet your expectations during your visit. We look forward to welcoming you back to the UNS Tower Hotel Solo in the near future. Best regards, Management of the UNS Tower Hotel & MICE Solo.
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E***y
Business
9.1
/10
Reviewed 10 week(s) ago
If you want to go to the UNS area, uns tower is the right choice. The room is very clean, spacious, good room facilities. Delicious food. Friendly staff.
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Accommodation's Reply
02 Aug 2025
Thank you very much for taking the time to provide a positive review of your stay at the UNS Tower Hotel Solo. We greatly appreciate your appreciation for the quality of service and facilities we provide, and are pleased to know that we were able to meet your expectations during your visit. We look forward to welcoming you back to the UNS Tower Hotel Solo in the near future. Best regards, Management of the UNS Tower Hotel & MICE Solo.
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B***G
Staycation
9.4
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly upon check-in and when we needed assistance.
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Accommodation's Reply
02 Aug 2025
Thank you very much for taking the time to provide a positive review of your stay at the UNS Tower Hotel Solo. We greatly appreciate your appreciation for the quality of service and facilities we provide, and are pleased to know that we were able to meet your expectations during your visit. We look forward to welcoming you back to the UNS Tower Hotel Solo in the near future. Best regards, Management of the UNS Tower Hotel & MICE Solo.
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W***Y
Business
8.4
/10
Reviewed 11 week(s) ago
Overall good, only problem with the food.
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Accommodation's Reply
02 Aug 2025
We apologize for the inconvenience you experienced during your stay. This is certainly not the experience we want for our guests. We have noted your concerns and have forwarded them to the relevant team for immediate evaluation and improvement. Once again, thank you for your valuable feedback. We look forward to the opportunity to serve you better on your next visit. Best regards, Management of UNS Tower Hotel & MICE Solo
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A***p
Staycation
10.0
/10
Reviewed 11 week(s) ago
This hotel offers great value for money with affordable rates. The rooms are clean, the service is satisfactory, and the food is decent. The staff are friendly, handling guests with care and warm smiles.
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Accommodation's Reply
02 Aug 2025
Thank you very much for taking the time to share your positive review of your stay at UNS Tower Hotel Solo.
We truly appreciate your kind words regarding the quality of our services and facilities, and we are delighted to know that we were able to meet your expectations during your visit.
We sincerely look forward to the opportunity to welcome you back to UNS Tower Hotel Solo in the near future.
Best regards,
Management of UNS Tower Hotel & MICE Solo
N***r
Business
9.6
/10
Reviewed 11 week(s) ago
Overall ok, only the food is not complete enough for a hotel of that size.
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Accommodation's Reply
02 Aug 2025
We apologize for the inconvenience you experienced during your stay. This is certainly not the experience we want for our guests. We have noted your concerns and have forwarded them to the relevant team for immediate evaluation and improvement. Once again, thank you for your valuable feedback. We look forward to the opportunity to serve you better on your next visit. Best regards, Management of UNS Tower Hotel & MICE Solo
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P***a
6.6
/10
Reviewed 16 week(s) ago
Receptionist's initiative is lacking, room 704's sink drain is leaking, room 702's shower water doesn't stop flowing. Rooms are not soundproof
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Accommodation's Reply
02 Jun 2025
We apologize for the inconvenience you experienced during your stay. This is certainly not the experience we want to give to our guests. We have noted the points you have conveyed and have conveyed them to the relevant team for immediate evaluation and improvement. Once again, thank you for your willingness to provide this valuable input. We hope to have the opportunity to serve you better on your next visit. Best regards, Management of uns tower Hotel & mice solo
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j***o
9.7
/10
Reviewed 17 week(s) ago
The hotel is clean, the staff is friendly and helpful from parking to entering the room. Maybe the food could be improved although it is quite good. A memorable first experience.
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Accommodation's Reply
05 May 2025
Thank you very much for taking the time to provide a positive review of your stay at uns tower Hotel Solo. We greatly appreciate your appreciation for the quality of service and facilities we have provided, and are pleased to know that we were able to meet your expectations during your visit. We look forward to welcoming you back to uns tower Hotel Solo. In the near future. Best regards, Management of uns tower Hotel & mice solo
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PI
Paramita I. S.
10.0
/10
Reviewed 17 week(s) ago
Clean, safe, comfortable. . . . The staff is friendly and very helpful.
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Accommodation's Reply
05 May 2025
Thank you very much for taking the time to provide a positive review of your stay at uns tower Hotel Solo. We greatly appreciate your appreciation for the quality of service and facilities we have provided, and are pleased to know that we were able to meet your expectations during your visit. We look forward to welcoming you back to uns tower Hotel Solo. In the near future. Best regards, Management of uns tower Hotel & mice solo
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W***a
9.1
/10
Reviewed 18 week(s) ago
Starting from the hotel staff is very friendly, the room is spacious and clean, the bed is very comfortable, with a big TV.
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Accommodation's Reply
05 May 2025
Thank you very much for taking the time to provide a positive review of your stay at uns tower Hotel Solo. We greatly appreciate your appreciation for the quality of service and facilities we have provided, and are pleased to know that we were able to meet your expectations during your visit. We look forward to welcoming you back to uns tower Hotel Solo. In the near future. Best regards, Management uns tower Hotel & mice solo
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WA
Widi A. P.
Leisure
9.7
/10
Reviewed 20 week(s) ago
The hotel is clean, the service is very good and friendly.
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D***y
Staycation
10.0
/10
Reviewed 28 week(s) ago
The staff provided clear information about the check-in procedure and the room was spacious, cool, clean and comfortable. Thank you Ka Putri
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Accommodation's Reply
02 Mar 2025
Thank you very much for taking the time to provide a positive review of your stay at uns tower Hotel Solo. We greatly appreciate your appreciation for the quality of service and facilities we have provided, and are pleased to know that we were able to meet your expectations during your visit. We always strive to provide the best experience for every guest, and feedback such as yours is a valuable encouragement for our team to continue to innovate and improve our service standards. We hope that on your next visit, we can provide services that not only meet but also exceed your expectations. Once again, thank you for your review which means a lot to us. We look forward to welcoming you back to uns tower Hotel Solo. In the near future. Best regards, Management of uns tower Hotel Solo
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H***N
Business
8.5
/10
Reviewed 30 week(s) ago
Satisfactory and as stated in the application
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Accommodation's Reply
05 Feb 2025
Thank you very much for taking the time to provide a positive review of your stay at uns tower Hotel Solo. We greatly appreciate your appreciation for the quality of service and facilities we have provided, and are pleased to know that we were able to meet your expectations during your visit. We always strive to provide the best experience for every guest, and feedback such as yours is a valuable encouragement for our team to continue to innovate and improve our service standards. We hope that on your next visit, we can provide services that not only meet but also exceed your expectations. Once again, thank you for your review which means a lot to us. We look forward to welcoming you back to uns tower Hotel Solo. In the near future. Best regards, Management of uns tower Hotel Solo
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H***N
Business
8.5
/10
Reviewed 30 week(s) ago
Satisfactory and as stated in the application
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Accommodation's Reply
05 Feb 2025
Thank you very much for taking the time to provide a positive review of your stay at uns tower Hotel Solo. We greatly appreciate your appreciation for the quality of service and facilities we have provided, and are pleased to know that we were able to meet your expectations during your visit. We always strive to provide the best experience for every guest, and feedback such as yours is a valuable encouragement for our team to continue to innovate and improve our service standards. We hope that on your next visit, we can provide services that not only meet but also exceed your expectations. Once again, thank you for your review which means a lot to us. We look forward to welcoming you back to uns tower Hotel Solo. In the near future. Best regards, Management of uns tower Hotel Solo
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FD
Fitrie D.
Staycation
9.7
/10
Reviewed 30 week(s) ago
location close to solo safari, around the hotel there are many culinary places, next to the UNS gate, near the bus shelter and the location is far from traffic jams so it is quite comfortable for activities during long holidays. spacious rooms with lots of storage space and complete. Only the TV channels are not complete sometimes dead. Overall comfortable friendly staff and many ATMs at the hotel location. thank you next time stay here again
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Accommodation's Reply
05 Feb 2025
Thank you for taking the time to provide us with your feedback. We greatly appreciate any feedback, whether positive or critical, as it helps us to continuously improve the quality of service and facilities at uns tower Hotel Solo. We apologize for the inconvenience you experienced during your stay. This is certainly not the experience we want to provide to our guests. We have noted the points you have conveyed and have conveyed them to the relevant team for immediate evaluation and improvement. Once again, thank you for your willingness to provide this valuable input. We hope to have the opportunity to serve you better on your future visits. Best regards, Management of uns tower Hotel Solo
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F***a
Staycation
9.0
/10
Reviewed 51 week(s) ago
Especially for the bathroom, the sink is clogged.
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S***t
6.6
/10
Reviewed 57 week(s) ago
Room cleanliness, lift, pool need to be improved, breakfast menu is minimal, the TV is tilted upwards, there is a u key card deposit 🤣
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