9.2
Exceptional
From 383 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.0

Service and Facilites

9.4

Traveler Reviews The Swan Hotel

Number of reviews per page
20
40
Top reviews
Trevor
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent stay, super food
Debra
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Swan Hotel has a lot of charm and awesome friendly staff.
Charles
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were wonderful and room was comfy. Great Pub and Restaurant to feel homey and welcome
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely room overlooking the river. Comfortable bed. Friendly staff. Had a great evening meal and tasty breakfast.
Frances N
icon-
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Yes
Michelle
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Yes
Wendy
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room was satisfactory, clean. The staff were very friendly and helpful. Lovely location.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Absolute gem of a property. Wonderful room, bar and breakfast. Excellent location and superb service from all
Graeme
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Quaint
Shelley
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great location staff was very helpful I would definitely recommend it to friends great location
Peter
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I’d definitely stay there again if I have reason to be near Staines again. Beautiful spot on the river. Not short, but a nice, easy walk to the train station.
Paula
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Lovely property in a great location by the river. The room was lovely with great facilities. The bar and restaurant was great and so were all the staff.
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The Swan Hotel is amazing. Beautiful riverside pub a creaky old building full of character. The staff were amazing. We had an evening race at nearby Dorney Lake, it was my birthday and our anniversary the next day. We pitched up at 1pm when the check in wasn’t till 3pm. They were charming, found us a lovely room with a balcony. Lunch was fabulous. We were worried we wouldn’t get back in time for dinner as the kitchen normally closes 9-9:30pm but they held the restaurant open and we had another lovely meal before heading in to the bar to watch football on tv. Cannot fault any aspect of our stay. I was amazed the place isn’t full every night
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Alessandra
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Always a cozy stay at the Swan :)
Carol
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

This is our second visit to the swan. It’s a wonderful old pub with great views! Nice walk to town with lots of shopping!
Helen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Lovely little hotel. Staff friendly. Breakfast was average…. Not much about in town.
Gordon
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Beautiful location on the Thames. Fun pub/bar scene in hotel. Downside was no AC (v hot when we stayed there) also no laundry service
Mathias
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The lake and views were great!
Emma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Lovely stay fantastic staff and breakfast….. Quirky room loved that the floor was on a slant.. Room had everything you needed in it, even had a bug zapper and Bluetooth speaker so you can play your own music. Lovely to sit by the Thames have a drink and watch the boats go by if ever in the area again would definitely stay here again…
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Verified traveler
icon-
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Lovely location with friendly helpful staff
Number of reviews per page
20
40