Overall Ratings & Reviews InterContinental Hotels CHENGDU GLOBAL CENTER by IHG, an IHG Hotel

It was certainly an unusual hotel

The best. Great

Pool was under maintenance.. other facilities were not open including the water park.

Highly recommend. One of the wortiest hotels I’ve stayed.

Requested a non-smoking room, but the hotel said they didn't have any more non-smoking rooms for our reserved room type. As a result, we were forced to pay extra to upgrade our room just so we can get a non-smoking room.

Large elegant room. All rooms are terrace style inside an enclosed giant mall. The mall has supermarkets, water parks, amusement park and shopping. Excellent food. Weekend BBQ buffet has a roast lamb.

Amazing

the location is great and the building is amazing, right in front of water park, great for family vacation. the Lobby is super fancy with huge Christmas tree and coach. food is good as well.

Mazing hotel and superlative customer service. Particullarly the work of Sharon in customer service was amazing. Congratulations!

An amazing experience. Wonderful staff who were so helpful and willing to learn English The room was luxurious. The food was delicious and the environment was appealing We would definitely return for another stay The Food Court Manager, Roy, personalized our stay by sending a platter of fruit and cakes to our room on the last evening. 10/10

Crass, overpriced,

It's hospitality all the way along. Wonderful room and super good water park. Only thing is the WiFi doesn't seem to fast (150 KB/s when I used) and not too stable as well.

nice view, overall good services & many choices for the breakfast buffet

Superb services and check in were fast and efficient. front desk staff help with booking of train ticket. excellent job!!

I was impressed by the hotel's condition and the sheer size of it. Great breakfast and pool area too. It's a bit away from the city centre but close to exhibition area. The only thing they could improve is the check in, it will be more systematic if they can have a single queue line.

A resort and water park with plastic palm trees inside a huge dome. Would be great for a holiday but for a business trip not so sure. Having said that the rooms were great.Breakfast run of the mill with limited options.

Very nice hotel - lot of place to walk and the attached mall with good priced restaurants. Most of the restaurants in the Global Center mall does not take VISA, Mastercard and AMEX! Very few ATM machines

There was nothing wrong with this hotel. Comfortable room and bathroom with all the amenities one would want. Location was good for me because it was the location of a conference I was attending. Otherwise, it may be a bit out of the way for most. Chengdu is a big city with heavy traffic. To compensate, taxis are inexpensive. Biggest complaint and frustration was with the staff. They are all lovely and friendly, but with limited English and a surprising lack of knowledge about their city and the things to do there. A request to arrange a volunteer experience at a panda reserve was met with puzzled looks and three hours of discussion and confusion among four staffers at the concierge desk. Chengdu is known for two nearby panda research facilities so it was stunning to realize the staff didn't have a clue about how to make this happen. Even a request to arrange a car for an outing was met with the suggestion that we take cabs. So, stay at this hotel if it is convenient for your activity in Chengdu, but make sure you have made your excursion and outing plans before you arrive.

I stayed the hotel just because of the pool. However, the hotel gives you only two free tickets and I had to pay for kid. The room was new but not clean. The bathroom had sewage smell, and not pleasant.

The facilities are very new. I like it! The room is big and clean. The indoor waterpark next to the hotel is fun.