The front desk service and housekeeping we had contact with were super friendly and accommodating! We called ahead and got a pack n play delivered to our room ahead of time before arrival, free fresh coffee or hot tea available for chilly winter day, hot yummy breakfast, private parking lot, and very clean hotel. It was clean overall from common areas to the pool and our room. It is obvious they take time to clean thoroughly. We have a toddler and a baby so cleanliness is very important to us and this hotel and the staff exceeded every expectation. It is not located downtown which makes it more quiet/peaceful, but a quick 3 minute drive and you have access to basically everything.