Tru by Hilton Duluth Mall Area

Explore Tru by Hilton Duluth Mall Area
9.0
Exceptional
From 965 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.4

Traveler Reviews Tru by Hilton Duluth Mall Area

Number of reviews per page
20
40
Top reviews
Jeffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property has everything you need, in a good and safe location, clean and the staff are super helpful.
Kylee
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was great and the staff was great. Only thing that wasn't my favorite was the pool. Feels very claustrophobic and no hot tub.
misgina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Decent place.
MARY
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff.
cedric
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great bkfst. Bad pillows
Deborah
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place clean friendly staff
Maurice
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Somewhat noisy, could use some updating, Better food.
Robert
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

2nd visit. This time breakfast was disappointing. No OJ for several days, yogurt machine empty on three AM occasions, bread and bagels were old or the storage case made them smell, several times no plain black tea bags. Oatmeal was good and eggs, meat manageable. Staff was great and tried hard to fix issues. Supply chain seemed to be the issue. Watched hostess reload the pint milk cartons and she had to look at each one for expiration dates. Staff was great but believe management needs a reboot to adequately support them. Staff and desk clerk had to fold pool towels in the dining area one night. My first visit was very nice but there are some issues now.
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Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were so helpful and friendly!
Verified traveler
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good stay and pet friendly! Comfortable bed and clean hotel.
Suzanne
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The lobby was large and had lots of sitting areas. It had a pool table and looked very modern.
Benjamin
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We stayed for four days, had a dog with us. The pet fee was reasonable. Room was clean and we felt comfortable. Breakfast was OK, one day the yogurt machine was out of order. The large bottles of soap, shampoo, etc. are eco-friendly but we would always end up squeezing way too much product out of them. There’s a great Vietnamese restaurant just across the street and Caribou coffee is close by too. Would stay here again!
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Howard
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything was great only odd thing is they never made the bed when they cleaned the room.
Wayne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This was our first stay at this property. It was neat and clean. We had the proper number of towels, and supplies (soap, shampoo, toilet paper, etc.) were well stocked. Breakfast was good, but the pancake making machine had some problems the third morning. Staff was courteous and pleasant. The little store at the service desk was a nice feature, too. We found snacks there that we bought and enjoyed during our evening lounge sessions. I would gladly stay at this hotel again.
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Esther
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was a great stay
Katherine
icon-Leisure
Leisure
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

With no carpet in the room and no decorations it was rather sparce and felt rather cold. The shower curtain didn't reach the floor so there was water all over the bathroom floor. Clearly this is why there is also a drain on the floor as well.
daryl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very friendly staff and clean facility. There was a had rail cover ring that was off but everything else was great.
Linda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Did not like that you had to be a member to get wifi and the breakfast wasn't the best.
Cheryl
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It was a fine stay. It was only for one night but things were great.
Shelly
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I liked that there an adjacent natural area with trails to walk.
Number of reviews per page
20
40