Overall Ratings & Reviews Hilton Garden Inn Denison/Sherman/At Texoma Event Center

Nice

It is a very nice and clean place to stay . Rooms are clean .

The property is not up to Hilton standards. Seems like just another run of the mill motel.

Went well!

The stay is definitely worth the money.

We wnjoyed our stay!

Nice

Great place

We’ve stayed at every hotel in this area. We will always come back to this Hilton Gardens. Great pillows. Great breakfast. Shower was wonderful! Only issue this time, was hard bed and rough sheets.

Wasn’t terrible but disappointing… State of Texas and they have NO FIREARM sign … not that did anything to dissuade my carrying , but absurd.

Not well stocked with the coffee and sugar in the room

In my opinion, the place is over priced for what it is. I could’ve gotten the same room elsewhere for probably $20-$30 less a night. From the outside, I thought it would be nicer rooms.

I was pretty disappointed and don't expect to be staying at this property again. It is average at best. The staff are fine but the amenities and services are lacking. The treadmills didn't work in the gym. The t.v. in my room didn't work properly. I had to turn it on manually and the remotes didn't work or allow for access to netflix or anything else. When I complained, they showed me instructions to fix it. My son and I were so looking forward to movie night but just couldn't get the tv to work. Finally, there was no bath soap at all in the bathroom and only one bath towel for two. We had to track down housekeeping to ask her to replenish the bottle. With these things, I'd much rather just stay in an airbnb and forgo the gym. I was pretty disappointed. Best thing about the hotel is that it is across the street from a lovely restaurant for breakfast and lunch and not far from the highway.

Receptionist at arrival was off putting and seemed bothered by my presence and was tangible as she was not the same with the next guest she checked in. The room was dirty, under the bed there was so much dust and food crumbs from previous people it was really gross. The office chair that was included in the room was peeling from the a rest and left rough pieces all over the floor. The room AC was noisy and squeezed all night! It was on of the most uncomfortable nights I have ever experienced at a Hilton. The morning staff was much nicer but overall the experience was really poor!

I didn't like how things weren't working when we stayed. The jacuzzi wasn't working, the wifi wasn't working so we couldn't use the tv for music, somethings for breakfast weren't working as well. The bed comforter had statins on it how distinguishing. The shower had hair in it. I wouldn't recommend. For the price we paid and the things that weren't working we felt we deserved some money back. It wasn't worth the price.

Heating unit were a little loud but not bad

Good customer service

The property was very nice and facilities nice. Not impressed with not having hot water to shower with, toilet stopped up and had to have janitor plunge right off the bat. Not impressed with no hot water for shower! On the second floor?

The room was clean and spacious. I tried once at night and once in the morning to take a shower and was unable to get hot water. There were long periods of ice water punctuated by brief moments of surprising scalding hot water. All in all it was overpriced and I will not return.

Nice quiet place to stay. Enjoyed the location not a a busy area. Great staff.