Overall Ratings & Reviews Home2 Suites by Hilton Columbus Airport East Broad

Clean, comfortable room. Great staff.

We’ve stayed here a few times and almost everything is great. Love the walk in shower and the kitchenette. One star taken off for the uncomfortable bed though. Also for being a pet friendly hotel there should be hard floors in the rooms instead of carpet.

Lots of road work around the area. Couldn’t figure out how to work the tv from the scan code that just showed different amenities. No prob checking in early.

The staff was amazing and the room was great. The pool however cut up my kids toes with thevent on the bottom of the pool there was no avoiding it and we didnt know till it was to late. This happend to several other guests as well.

Hidden exorbitant fees and outrageous “deposit” which is really just a discriminatory smoking policy. None of us planned to do so in the room or property and this policy was listed nowhere online during reservation. We ended up not checking in and leaving because of this, and when we asked about a cancellation fee the lady said she would take care of it. Instead, I walk out and am charged the full charge of the stay (pre fees)! Shady hotel and practices.

The carpet in the room was moist and made my feet dirty. Other than that it was okay for a one night.

Kids were running up and down the halls and in the room. Sheets were dirty and smelled.

We have stayed at several of these properties. This particular location felt lower tier in every way.

Very clean. Spacious. Courteous staff. Easy to find.

I was very happy with my stay and hospitality. My only complaint is housekeeping did not enter the room once during our stay. Otherwise I would definitely book with you again.

Clean rooms and exceptional customer service

Good spot clean

I liked the closeness of the freeway to the place and a few places around to go to.

Clean

It was a good stay easy dinner option next door.

The property had an overwhelming smell of marijuana. It was pronounced in the common areas and the guest room. Staff was inattentive and constantly on their phones.

Amazing stay no issues! Only complaint was I did the online check in it said I could go straight to my room then it said I had to go to the desk - other than that this place was amazing ! Very clean and great breakfast!

Our room wasn't very clean, bathroom was filthy, beds are uncomfortable and pillows squished down to nothing. They put us on the same floor as a 16 birthday party and i had 2 small kids with me and the girls were yelling and screaming all night running up and down the hallway and i had to put a towel rolled up in front of the door to keep the weed smoke out of our room. I will not ever stay at this hotel again!! Ridiculous for the price of it!!

Very good clean

Great experience very clean. Future stay going foward when in town