Overall Ratings & Reviews Hilton Garden Inn Cincinnati/West Chester

It was clean and nice

Have stayed at many Hilton Garden Inns .. always nice and staff helpful .. nice to see the downstairs has been remodeled.. looking forward to the rest of the hotel being done.

The receptionists were welcoming.

Water was shut off my first night, which meant the bar and restaurant were closed as well. Pool was not the cleanest, other than that the facilities were nice and clean.

This was a great stay for us. The room itself was clean and a nice size. Everyone we came in contact with was very friendly. While I would not consider it an actual restaurant, the breakfast option was very good and reasonably priced. The bartender at the lobby bar was super friendly and even accommodated guests who showed up /ordered right at closing time. There are plenty of food options nearby as well. The location is very convenient to the highway. During our stay there was a sports tournament nearby and several teams stayed onsite. While the lobby was often bustling with activity, it was never rowdy or out of control. We would definitely recommend this hotel and would stay here again.

The front desk staff were so friendly and welcoming. Fantastic facility. I will be back.

Totally satisfied

Stay was good….Wish pillows were a bit better! Otherwise good all around.

Love this property will stay again

Easy to find, nearby restaurants, very clean, great staff

I can see why they charge extra for breakfast and people rate them 10/10. They were so kind, the place was amazing. The breakfast was delicious, they will literally make you anything you want and then some!! Price per night is very affordable also! Will use them again if we ever are back this way!

The staff were very friendly and welcoming. Everything was clean and just a very nice stay

Room was clean, staff was great. Overall experience was excellent. Would definitely stay again.

Our front desk clerk Jason was the best! Everyone should have a Jason like him at their work! He made us smile and laugh with his joyous mannerisms!

Very nice and clean.

Nice amenities

Kods running the hall all night ended up leaving in middle of night couldnt sleep

Clean. Newer property. Breakfast staff were very accommodating.

Wonderful and friendly staff. Hotel was beautifully decorated for the holidays, everything was clean. The room was clean and comfortable. I would stay here again. Very happy they accepted our dog.

Very clean, staff was friendly and very helpful.