Overall Ratings & Reviews The Capital Hotel Surabaya

Dear Our Valuable Guest, Warmest Greetings from The Capital Hotel Surabaya, The Spirit of Jemursari. Thank you for taking your valuable time to give a positive review during your stay with us at The Capital Hotel Surabaya. Glad to hear your satisfaction with the facilities and cleanliness of the hotel rooms, excellent service is our priority, thank you for the compliments given to the staff for their friendliness, this gives us positive energy in working. We are happy to await your next arrival. Best regards. Paramita. Front Office Manager.

Dear Mrs. Pratiwi, Warmest greetings from The Capital Hotel Surabaya, The Spirit of Jemursari... Thank you for taking your valuable time to share your experience during your stay with us. We are happy to know that you are impressed with our cleanliness. Thank you for your suggestion and We will work hard to improve internally for all your input and it will be our management concern. Thank you for sharing your experience because this will make us better and better in the near future. Furthermore, there is no pleasant thing to do but to welcome you back here and let you ensure everything is in line with your expectations. Warm regards, Paramita Front Office Manager

Dear Our Valuable Guest, Warm Greetings from The Capital Hotel Surabaya, The Spirit of Jemursari. Thank you for your willingness to provide a review for Our Hotel, glad to hear that overall you are satisfied with the facilities and ambience of The Capital Hotel Jemursari Surabaya. We look forward to welcoming you back. Best Regards. Paramita. Front Office Manager.

Dear Mr./s Bee G, Warmest Greetings from The Capital Hotel Surabaya, The Spirit of Jemursari. Thank you for taking the time to share your experience while staying with us. Glad to hear your satisfaction with everything we have prepared, thank you for the feedback given, this will make us better in the future. We look forward to your next visit, we will ensure your visit is more enjoyable and as expected. Warm regards, Paramita. Front Office Manager.

Dear Mr. Khairil, Warm Greetings from The Capital Hotel Surabaya, The Spirit of Jemursari. Thank you for taking the time to share your experience during your stay with us. Glad to hear that you are satisfied with everything we have prepared for you. We apologize for the inconvenience regarding our parking area. Thank you for your feedback, this makes us even better. We look forward to your next visit, so that we can ensure that your visit is more enjoyable and as expected. Best Regards. Paramita. Front Office Manager.

Dear Mrs. Lussy, Warm Greetings from The Capital Hotel Surabaya, The Spirit of Jemursari. Thank you for taking the time to share your experience while staying with us. Glad to hear that you felt comfortable while staying at The Capital Hotel Surabaya. Every one of our staff takes their role in the hotel very seriously therefore we apologize for any inconvenience during your stay with us, We will work better to resolve the issues that you complained about. Thank you for the information provided, this makes us even better We look forward to your next visit Mrs. Lussy, We can ensure that your visit is more enjoyable and as expected. Warm regards, Paramita. Front Office Manager.

Dear Our Valuable Guest, Warmest greetings from The Capital Hotel Surabaya, The Spirit of Jemursari... Thank you for taking your valuable time to share your experience during your stay with us. We are happy to know that you are impressed with our strategic location, especially our Hospitality. We look forward to welcoming you back for another comfortable and memorable stay, Should you need anything during future visit, don't hesitate to let our team know. Warm regards, Paramita Front Office Manager

Dear Mrs. Lussy. Warmest Greetings from The Capital Hotel Surabaya, The Spirit of Jemursari. Thank you for taking your valuable time to give a positive review during your stay with us at The Capital Hotel Surabaya. Glad to hear your satisfaction with the cleanliness and strategic location of the Hotel, as well as the friendliness of our staff, providing the best service is our priority to always ensure your visit is always memorable. We are happy to await Mrs. Lussy's next arrival in Surabaya. Warm Regards. Paramita. Front Office Manager.

Dear Our Valuable Guest, Warm Greetings from The Capital Hotel Surabaya, The Spirit of Jemursari. Thank you for your willingness to provide a review for Our Hotel, glad to hear that overall you are satisfied with the facilities provided. We look forward to welcoming you back. Best Regards. Paramita. Front Office Manager.

Dear Our Valuable Guest, Warmest greetings from The Capital Hotel Surabaya, The Spirit of Jemursari... Thank you for taking your valuable time to share your experience during your stay with us. We are happy to know that you are overall impressed with our Hotel location and price, especially our ambiance. Hope to welcome you back to Surabaya in the near future. Warm regards, Paramita Front Office Manager

Dear Valued Guest, Warm Greetings from The Capital Hotel Surabaya, The Spirit of Jemursari. Thank you for taking your valuable time to give a positive review during your stay with us at The Capital Hotel Surabaya. Glad to hear your satisfaction with the very strategic location of the Hotel, as well as the cleanliness and friendliness of our staff, excellent service is our priority thank you for the praise given to the staff for their alertness and friendliness, this gives us positive energy in working. We are happy to await your next arrival. Best regards. Paramita. Front Office Manager.

Dear Valued Guest, Warm Greetings from The Capital Hotel Surabaya, The Spirit of Jemursari. Thank you for taking the time to share your experience during your stay with us. Glad to hear your satisfaction with everything we have prepared, thank you for the feedback given, this will make us better in the future. We look forward to your next visit, we will ensure your visit is more enjoyable and as expected. Warm regards, Paramita. Front Office Manager.

Dear Mr. Mochamad AJP Warmest Greetings from The Capital Hotel Surabaya, The Spirit of Jemursari. Thank you for taking your valuable time to give a positive review during your stay with us at The Capital Hotel Surabaya. Glad to hear your satisfaction with our spacious room and parking area, as well as the friendliness of our Front Office staff and Romboy, providing the best service is our priority to always ensure your visit is always memorable. We are happy to await your next arrival in Surabaya. Warm Regards. Paramita. Front Office Manager.

Dear Our valuable Guest, Warmest greetings from The Capital Hotel Surabaya, The Spirit of Jemursari... Thank you for taking your valuable time to share your experience during your stay with us. Thank you for staying with us at The Capital Hotel Surabaya, we appreciate your positive feedback. It’s been our pleasure to serve you. Furthermore, there is no pleasant thing to do but to welcome you back here Warm regards, Paramita Front Office Manager

Dear Mr. Cahyo, Warm Greetings from The Capital Hotel Surabaya, The Spirit of Jemursari. Thank you for your willingness to provide a review for Our Hotel, glad to hear that overall you are satisfied with the cleanliness and the reasonable price. We look forward to welcoming you back. Best Regards. Paramita. Front Office Manager.

Dear Mr. Arlen Warmest greetings from The Capital Hotel Surabaya, The Spirit of Jemursari... Thank you for taking your valuable time to share your experience during your stay with us. We are happy to know that you are impressed with our Cleanliness and service. We apologize for any inconvenience caused by the check in time. Your suggestions and input will be used as evaluation for us to be even better in the future. Hope to welcome you back to Surabaya in the near future. Warm regards, Paramita Front Office Manager

Dear Valued Guest, Warmest Greetings from The Capital Hotel Surabaya, The Spirit of Jemursari. Thank you for your willingness to provide a review for Our Hotel, glad to hear that overall you are satisfied with the comfort during your stay at The Capital Hotel Surabaya. We look forward to welcoming you back. Best Regards. Paramita. Front Office Manager.

Dear Mr. Adi, Warm Greetings from The Capital Hotel Surabaya, The Spirit of Jemursari. Thank you for taking the time to share your experience while staying with us at The Capital Hotel Surabaya. We apologize for the inconvenience during your stay with us, We will work better to resolve the issues you have complained about, we have gradually renovated our rooms, and provided free valet to facilitate vehicle parking. Thank you for your feedback, this makes us even better We look forward to your next visit, Mr. Adi, We can ensure that your visit is more enjoyable and as expected. Best Regards. Paramita. Front Office Manager.

Dear Mr. Perdhana, Warm Greetings from The Capital Hotel Surabaya, The Spirit of Jemursari. Thank you for taking the time to share your experience during your stay with us. Glad to hear your satisfaction with the friendliness of our staff. We apologize for the inconvenience related to the variety of food and we will work harder to resolve the issue, and we have provided free valet to facilitate vehicle parking. Thank you for your feedback, this makes us even better. We look forward to your next visit, so that we can ensure your visit is more enjoyable and as expected. Best Regards. Paramita. Front Office Manager.