The Melio is always the most comfortable place to rest.

The receptionist was friendly and very helpful during check-in. The security guard was friendly and quick to arrange our vehicle and luggage. Housekeeping and room service were prompt in delivering borrowed items like prayer robes, spoons, and plates. The restaurant staff were friendly and very helpful. Thank you, Melio Hotel.

I want to stay here again, it's so fun.

Very happy, just a little lacking regarding check-in. I should have been able to check in at 12, but I've been back and forth twice and still haven't been there. It was only on the third day. The room phone was broken but someone came right away to fix it. And why is the Wi-Fi only in the room? I thought it could be used as long as it was within the hotel area. That's all. The rest is fine and okay.

The service from the hotel is quite good, the location of the hotel is also strategic.

Overall okay, the atmosphere, dining area, lounge, bathroom are all okay.

The hotel staff is friendly, and the food is delicious. However, any repairs should be done in the morning or afternoon, not at night when guests are resting. 🙏 But overall, I'm glad to stay here.

There are almost no flaws, in short, it is highly recommended.

Friendly staff, easy access, and delicious breakfast. I'll be back.

Breakfast is good, but room cleanliness was not so good. Hope will come and stay in the future. Car parking is a little bit difficult in the evening.

The service from the hotel is quite good, and the location of the hotel is quite strategic.

The service from the hotel is quite good, and the location of the hotel is quite strategic.

Delicious food. Strategic location, quick access to everywhere. There are also plenty of food and restaurants in front of the hotel.

The breakfast was great. The room was cool. The bathroom was clean. The service was good.

The staff was very friendly. Upon check-out, we had trouble finding an online taxi driver, so the hotel driver drove us to our destination. Thank you. We'll stay there again next time.

I visit Muara Enim at least twice a year for projects there. I always stay at Melio. In 2026, this will be my first visit before returning in the second semester. This time, I have to attend the inauguration of the gallery and the MSME cooperative we foster, which are based in Muara Enim. Amidst these busy events, I naturally need a comfortable place to rest. And, in my opinion, Melio is the place.

Staff are friendly and responsive, very helpful

The hotel's automatic lock was broken, and they waited an hour for repairs and waited in the heat, even though the room was in a scenic spot near the pool. It was replaced with a room with a bad view. After waiting a long time for repairs and the heat, they replaced the room with a bad spot and the same specifications. Instead of an apology, they replaced it with a different one that seemed worse.

The best hotel in the district. 10/10. The room, the food, ambiance, facilities, all perfect.

The service was decent. However, it took a while to get utensils like plates, even though the hotel wasn't very busy at the time.