Cempaka House Syariah Boutique Hotel
Explore Cempaka House Syariah Boutique Hotel
9.5
Exceptional
From 97 reviews
Provided by travelers on
Cleanliness
9.5
Room Comfort
9.4
Meal
9.3
Location
9.5
Service and Facilites
9.5
People often mention about Cempaka House Syariah Boutique Hotel
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Bedroom (12)
Taste (12)
Staff Friendliness (11)
Check-in/out Time (11)
Hotel Area (10)
Distance to City Center (9)
Accessibility (9)
Ambiance (9)
Room Space (8)
Bathroom (8)
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Traveler Reviews Cempaka House Syariah Boutique Hotel
Number of reviews per page
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40
Customer reviews
Rifkie E. A.
10.0
/10
Reviewed 3 day(s) ago
The hotel is clean, comfortable, and the location is also strategic.
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N***a
10.0
/10
Reviewed 6 week(s) ago
The security and ladies are all very welcoming. 🤍 There's also food downstairs, so you can just order it for delivery. Even though it's not a big hotel, the management is really good. 😊
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1 people find it helpful
Accommodation's Reply
03 Nov 2025
Thank you so much for your kind review and high rating! We are glad you are satisfied and comfortable with our service and facilities. Your valuable feedback will greatly help our team to further improve our service quality. We look forward to welcoming you back. Have a great day! 🙏😊
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I
Iswandi
10.0
/10
Reviewed 8 week(s) ago
Great, a very comfortable hotel that is a family priority
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2 people find it helpful
Accommodation's Reply
21 Oct 2025
Thank you so much for your positive review and high rating! We are very pleased to hear that you felt comfortable and satisfied with our service and facilities. Your feedback is a great motivation for our team to continue to maintain the quality of our services. We hope to welcome you back again soon. Happy Eid! 🙏😊
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I
Iswandi
10.0
/10
Reviewed 8 week(s) ago
clean, comfortable and great hotel
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2 people find it helpful
Accommodation's Reply
03 Nov 2025
Thank you so much for your kind review and high rating! We are glad you are satisfied and comfortable with our service and facilities. Your valuable feedback will greatly help our team to further improve our service quality. We look forward to welcoming you back. Have a great day! 🙏😊
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I***m
Staycation
10.0
/10
Reviewed 8 week(s) ago
Great, close to the city and new hotel so it's comfortable.
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2 people find it helpful
Accommodation's Reply
19 Oct 2025
Thank you so much for your positive review and high rating! We are very pleased to hear that you felt comfortable and satisfied with our service and facilities. Your feedback is a great motivation for our team to continue to maintain the quality of our services. We hope to welcome you back again soon. Happy Eid! 🙏😊
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A***i
Staycation
10.0
/10
Reviewed 11 week(s) ago
Already a customer at this hotel. Everything is good...!!
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1 people find it helpful
Accommodation's Reply
09 Oct 2025
Thank you so much for your positive review and high score! We're thrilled to hear that you were comfortable and satisfied with our service and facilities. Your feedback is a huge motivation for our team to continue maintaining the quality of our service. We look forward to welcoming you back again soon. Have a great day! 🙏😊
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R***s
Leisure
8.5
/10
Reviewed 15 week(s) ago
The staff is very friendly, and I recommend bringing the family. I'll stay here again next time.
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1 people find it helpful
Accommodation's Reply
15 Sep 2025
Thank you so much for your positive review and high score! We're thrilled to hear that you were comfortable and satisfied with our service and facilities. Your feedback is a huge motivation for our team to continue maintaining the quality of our service. We look forward to welcoming you back again soon. Have a great day! 🙏😊
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M***d
Business
9.7
/10
Reviewed 19 week(s) ago
Recommended, close to the center of Pekanbaru
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Accommodation's Reply
03 Aug 2025
Thank you so much for your positive review and high score! We're thrilled to hear that you were comfortable and satisfied with our service and facilities. Your feedback is a huge motivation for our team to continue maintaining the quality of our service. We look forward to welcoming you back again soon. Have a great day! 🙏😊
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N***y
10.0
/10
Reviewed 20 week(s) ago
Worth visiting again and again.
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Accommodation's Reply
30 Jul 2025
Warm greetings from Cempaka House Syariah. Thank you for staying with us. We apologize for any inconvenience. Thank you for your feedback, and we hope to provide even better service in the future.
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M***d
Business
10.0
/10
Reviewed 20 week(s) ago
Recommended, next time I go to Pekanbaru I will come here again
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Accommodation's Reply
03 Aug 2025
Thank you so much for your positive review and high score! We're thrilled to hear that you were comfortable and satisfied with our service and facilities. Your feedback is a huge motivation for our team to continue maintaining the quality of our service. We look forward to welcoming you back again soon. Have a great day! 🙏😊
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B***r
Leisure
10.0
/10
Reviewed 20 week(s) ago
The staff are friendly and the hotel area is clean and tidy and the food is delicious.
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Accommodation's Reply
30 Jul 2025
Warm greetings from Cempaka House Syariah. Thank you for staying with us. We apologize for any inconvenience. Thank you for your feedback, and we hope to provide even better service in the future.
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FA
Fadli A.
10.0
/10
Reviewed 21 week(s) ago
Highly recommended for staying with friendly service and clean environment.
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Accommodation's Reply
25 Jul 2025
Warm greetings from Cempaka House Syariah. Thank you for staying with us. We apologize for any inconvenience. Thank you for your feedback, and we hope to provide even better service in the future.
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O***a
9.7
/10
Reviewed 24 week(s) ago
Overall it's good and comfortable, maybe you need to add a doormat when coming from the bathroom so it's not slippery, that's all
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Accommodation's Reply
02 Jul 2025
Warm greetings from Cempaka House Syariah. Thank you for staying with us, we apologize for the inconvenience you caused during your stay with us. Thank you for your feedback, hopefully in the future we can provide better service.
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h***i
Transit
10.0
/10
Reviewed 25 week(s) ago
nice friendly.
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Accommodation's Reply
29 Jun 2025
Warm greetings from Cempaka House Syariah. Thank you for staying with us, we apologize for the inconvenience you caused during your stay with us. Thank you for your feedback, hopefully in the future we can provide better service.
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A***i
Business
10.0
/10
Reviewed 30 week(s) ago
For the umpteenth time staying here, there are no bad reviews, everything is good. Just maybe the note, fix the electrical system because several times the electricity goes on and off & it really interferes with work in the room. However, next time I will definitely stay here.
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1 people find it helpful
Accommodation's Reply
21 May 2025
Warm greetings from Cempaka House Syariah. Thank you for staying with us, we apologize for the inconvenience you caused during your stay with us. Thank you for your feedback, hopefully in the future we can provide better service.
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H***N
Business
9.1
/10
Reviewed 30 week(s) ago
Staff are friendly, polite, helpful. Room is relatively clean. Bed is too high 65cm, 55cm is enough. Screws in the bathroom need to be tightened. If the shower is hot, for those who want it warm, it is still lacking, but if the shower water is not cold, it is ok. AC is cold, exhaust is a bit noisy. Incidentally need a print, can help and do not accept payment. WA CS is cooperative. Highly recommended hotel. If possible there is a price without breakfast.
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Accommodation's Reply
20 May 2025
Warm greetings from Cempaka House Syariah. Thank you for staying with us, we apologize for the inconvenience you caused during your stay with us. Thank you for your feedback, hopefully in the future we can provide better service.
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H***N
Business
9.4
/10
Reviewed 32 week(s) ago
Clean
TV has YouTube
Without turning on the AC, the room is still comfortable
Shower screws need to be tightened
Soundproof
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1 people find it helpful
Accommodation's Reply
09 May 2025
Warm greetings from Cempaka House Syariah. Thank you for staying with us, we apologize for the inconvenience you had during your stay with us. Thank you for your feedback, hopefully in the future we can provide better service.
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R***i
Business
10.0
/10
Reviewed 36 week(s) ago
comfortable, and access in the city center
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2 people find it helpful
Accommodation's Reply
17 Apr 2025
Warm greetings from Cempaka House Syariah. Thank you for staying with us, we apologize for the inconvenience you had during your stay with us. Thank you for your feedback, hopefully in the future we can provide better service.
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R***y
Transit
9.7
/10
Reviewed 36 week(s) ago
Strategic location close to the airport and close to the Pekanbaru Dumai Bus Pool. Affordable price and includes breakfast
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1 people find it helpful
Accommodation's Reply
13 Apr 2025
Warm greetings from Cempaka House Syariah. Thank you for staying with us, we apologize for the inconvenience you had during your stay with us. Thank you for your feedback, hopefully in the future we can provide better service.
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A***g
Staycation
10.0
/10
Reviewed 38 week(s) ago
Looks like I will transit again to this hotel because it is comfortable and fragrant.
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2 people find it helpful
Accommodation's Reply
29 Mar 2025
Warm greetings from Cempaka House Syariah. Thank you for staying with us, we apologize for the inconvenience you had during your stay with us. Thank you for your feedback, hopefully in the future we can provide better service.
See original
Number of reviews per page
20
40
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