Overall Ratings & Reviews Termas de Papallacta

Loved it all: massages at the spa, the people, the trout at the restaurant and the fireplace in the room.

We loved our stay here and have rarely stayed in a place that is.so entirely focused on the comfort of the guests. While you can certainly find less expensive places to stay in Papallacta, it's worth the extra cost to have such a high-end experience. From the moment you step onto the property, you are always a few steps from people who are willing to help in any way. The rooms were comfortable and there were hot pools open 24/7 to the guests literally outside the doors of the rooms. There were plenty of towels and bathrobes available and a lot of courtesy bottles of water in the room with some candy as well. The shower was large, which I really like. The breakfast spread (included with the reservation) was extremely diversified with so many choices, and all very tasty. We also used the spa for back and neck massages that were nice. There was a beautiful nature trail for walking. At one point my wife said that there didn't seem to be any reason to leave the grounds while staying for a couple of days because there were so many things to do, food choices, and beautiful surroundings. It was rather cold and rainy while we were there, and the elevation is high, so plan on having layers and a jacket if you plan on visiting Papallacta.

The staff were very friendly and helpful. The rooms, restaurants, bar and other sitting areas were cold (it was cold and miserable outside) and they only had one fire burning. I had to ask for a heater for my room that they provided

They have lovely staff who are friendly and helpful

Excellent resort. Friendly staff.

It was everything I hoped for and more. From the moment we arrived, the accommodations were top-notch—clean, comfortable, cozy and designed to maximize relaxation. Everything was incredible, all well maintained. It’s a happy place and we will definitely come back again.

Had a wonderful time!

Beautiful surroundings inside and outside

Beautiful property and surroundings. Staff is excellent

It was an amazing experience and great access to the pools

I love papallacta is amazing and I got a facial was awesome . Love the place is like a dream .

Great place to relax. The hot springs are awesome. The staff is extremely friendly and always helpful

Natural environment, hot tube very close to each cabin

From the moment we checked in to the moment we checked out it was five star. The service was great and the accommodations were wonderful. I highly recommend checking this place out. Also if you get a chance to do one of their massages it is well worth it so relaxing

Relaxing, quiet good place to recharge

A beautiful property! Gardens, hot pools, clean, staff so very friendly and educated on responsibilities..always with sincere smiles! A truly wonderful stay!

Great Holiday in a sanctuary.All perfect and quiet. Friendly staff and beautiful cottages. Thank you. Wil get back!

I extended my stay in Ecuador just to stay her 2 evenings. So happy I did! Soaking in the hot springs outside of the room at 3am was divine. I had 3 spa treatments and they were all top! The main volcanic hot springs are super cool and the spa springs are also sweet. Love the jets to massage your back. Definitely a worthwhile visit and will recommend to my friends and hope to be back on day. … cannot fail to mention the Service and Staff are exceptional.

We had been to Papallacta a few years ago, but just for the day to the big pools. I loved staying in the cabana with our family because steps away from your door, you had private thermal pools and they were awesome. My husband and nephew went on a walk on the trail by the hotel and their pictures were beautiful. The restaurant also had good food. The staff was great. The whole experience was a little slice of paradise!

Better than expected!