Overall Ratings & Reviews Hosteria Pampallacta

The hotel is very old, bad looking facilities, hot spring tub old and not very clean, the toilet didn´t flush right, the water in the sink didn't flow. the chimney was never lighted properly, the staff was never around.

Buen lugar para una escapada . Muy tranquilo y cómodo

Fun fireplace

I loved this property! The thermal pools were amazing and very beautiful and clean. The staff was very kind and helpful. Restaurant was delicious. All around great stay. I would recommend this to any friend or family member.

Estuvo ok

La temperatura general de las termales (No son naturales) en general son bajas para lo que se aconstumbra la más caliente no tenia suficiente temperatura.

An amazing place to visit Papallacta

Excellent service, great food, hot pools. Tranquil setting. Highly recommended. Thank you

The hotel is in a beautiful location and has 6 hot spring pools on site that are very enjoyable. The room was very large, with comfortable beds. The room and hotel areas (like restaurant) were very cold! Even though there was a fireplace in the room it was small and didn’t provide heat throughout our time there. The guests have to wear heavy coats in the dining room. Bring a bathrobe to wear from the room to the pools… it’s very cold. They don’t have a concierge to provide information about local tours and if you don’t speak Spanish it is difficult to get around.

TV was not working. There was no towels so I had to ask for them. I never received hand towells.

The room had bugs when we arrived. 2 bumblebees & dozens of moths & flies we had to deal with. The door was not sealed & there was a 1/2 in gap all around where things could get in. Service was extremely slow - we waited over an hour after ordering (at 4pm, only 2 other people there) & although food was very good, it was not worth the wait. If I could do it all over, I’d order things 1.5hrs before I wanted them - food, drinks, pillows, towels, fire turned on, water turned on - everything. I would not stay here again

This was a wonderful location. Beautiful mountains around and wonderful pools to relax in. The kitchen is prepared for almost anything. With many food options. This was an excellent stay!

Excellent fireplace. Beds are amazing. Can have your own tub but you must arrange it. Hot springs are basically from morning to night. You can literally have it all to yourself. Plus, you can dip yourself in cold water then walk to hot water to immerse yourself. Food are first class and everything is affordable though don’t expect mixed drinks. If there is a hitch, they don’t open until 7:55-8:30 am in the morning. That is the problem because they don’t unlock the gate during those time and you need to take a taxi or a trip back to the airport. Oh. They do have their hiking trail but don’t walk on it when it is very muddy. It is an excellent alternative to much more expensive resort especially if you are on a budget

There was a 60 USD difference between a double room at Termas Papallacta and this one, but the places cannot be compared. While the service was polite, the food really good and the place clean and in working condition, Termas Papallacta are just *gorgeous*. This place is not. But it can be a good substitute if, like us, want to spend the night in the area and there is no availability in the Termas. Safe walk (1km or a $2 cabs ride) to the Termas.

Liked everything

Everything was amazing!!

The property looks modest from the outside, but is actually quite charming. The food in the restaurant is terrific, the beds are comfortable, and the staff . . . they are just the best. We were in Ecuador during a series of protests that shut down most of the country's highways. We couldn't get back to Quito and for a while it looked at though we might not be able to get to the airport. Pablo and the other members of the staff were calm, kind, and super helpful. They made sure we were comfortable, showed us where to hike, fed us well, and helped organize our transport back to the airport. God bless them! The Hosteria Pampallacta is a 5-minute walk from the larger Termas Papallacta. Those pools are delightful and worth the time and entry fee. The Termas Papallacta Hotel is beautiful, but we found the Hosteria more homey and quaint -- especially for half the price of the more expensive resort. And the area around Papallacta is simply stunning.

We liked the service and the restaurant, the staff is profesional and the food is very tasty, if you like a drink the mojito is 10/10, there is no sauna in the property and at the time we were int the premises one of trhee pools was in maintenance..the place is great to relax

Most probably because of covid and low season, I had the outside thermal pool to myself. Really nice and soothing. The staff was amazing, lit up the fireplace and filled private bath in my room with hot spring water while I was having dinner at the restaurant. Food was great, both dinner and breakfast. Awesome place !

Staff was rude, they did not care about the customer. A member of the staff walked into our room without even knocking on the door. Then the owner was making excuses for the guy instead of apologizing to us. This was the worst experience I’ve ever had on a hotel. Do not recommend staying here. A guy may walk into your room in the middle of the night.