Overall Ratings & Reviews Kodiak Compass Suites

Overall the property is in good condition and in a great location. I paid extra for a harbor view room but was not able to see much of the harbor and mostly the top of the roof of the building in front of it. Unless you are in a 3rd floor room (I was assigned a 2nd floor room) you will not be viewing the harbor

It was nice place to stay

Rooms are clean the breakfast is kind of vague. Should allow you to eat at Best Western for a couple dollars extra.

Nice roomy suites, modern

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Nice large rooms, quite and comfortable.

My room was super cold for the night that I stayed at. I asked the front desk if they will be able to turn the heat up and I was told that the person does not come in until tomorrow. I was then given a small heater for the night. This is incredibly concerning since it’s the middle of winter. The rooms heat is controlled by the hotel and you can increase it. It is set to 68 in the middle of winter. For a “new” hotel in Kodiak, the heating system is ridiculous. If I knew there was not going to be heat in the room, I would have find another accommodations for the night.

Convenient to shops, shuttle to airport easy!

Really nice hotel. First time in kodiak and think this has been remodeled. Good job. Comfortable bed.i did have to wipe down the room. A little dust. Hair in shower.

Water front

Centrally located

Great stay great property

It was published on website that checkout time is 12:00 (noon), but they start calling and knocking to my door at 11am. I was undressed and I said “no” three times. It was also sign “do not disturb” I posted on my door. No matter, somebody open the door (housekeeper) and only after me yelling they closed the door. I brought attention of front desk manager to this situation and was advised that checkout time is 11am and Expedia has wrong information. They didn’t appologize and ignore my claim about posted sign and “no enter” notification.

The property was excellent with the exception of no internet or TV for the majority of our stay. Unfortunately it was the providers problem and it was a holiday so there was nothing the property could do.

The reason you book a hotel is to sleep somewhere. I can't sleep when it's hot. My thermostat was set at 74 degrees. Before bed, i tried to turn it down and it wouldn't let me. I called downstairs and the lady told me she could turn it down on her end. I fell asleep and woke up two hours later because it was too hot. The temp had not changed. I called down again and she said only her manager could control the temp... She could have at least called me back once she found that out. I was awake for 4 hours then got one more hour of sleep before I had to leave. Bottom line, you can not control the temperature in each room. Management has to. Everything else was fine. Super clean room and facility.

One of the worst experiences! The elevator was broken when I got there. My room was at a lower level and they didn’t have any staff to help me bring my bags down. The place is super noisy and front desk staff are not friendly or helpful at all! I wouldn’t recommend staying here.

Front desk clerk was very kind and accommodating

Had a huge freezer for fish

I thought thay every person from Compass Suites we came in contact with was pleasant, hospitable and helpful. The only 2 issues we had were we requested in the reservation to have waterview 5 months in advance and the business office was not working for us to print boarding passes. But the rooms were clean and the continental breakfast was perfect

Clean and nice