Overall Ratings & Reviews Hotel Groenendaal

First we never receive code and room details to access property: no reception. Good thing I called before. Then shower blocked water everywhere - how dangerous 1cm of water with electricity and so slidy. We clean the drainer (see picture) 2am noisy people speaking load. 4am: 2 cars blowing the horn purposely to wake-up building! Have never seen such animals (not the fault of hotel) but tells you about the area. 9am electricity cut. I am still here, help! Will ask for money back. Actually did not feel safe and welcome here. Never again when rating not high!!!

Was supposed to be emailed a code for access NOTHING. Nobody here saw one guy who looked like a barman. No soap or shampoo. Shame was a nice comfortable room but I wouldn’t recommend the hotel at all.

Excellent location and hotel parking , room very clean and nice decor, very comfortable bed and nice hot water in the bathroom.Instructions on getting room were not clear by email. No key in the key box as it was described. We had to get key from restaurant staff in the hotel. We also couldn’t watch any TV as there was no remote in the room . Luckily after a long journey we were very tired. There was also a lot of loud music and noise coming from the hotel restaurant and Bar. Overall a good stay :)

Ett av de mer märkliga hotellen som jag bott på. Ett s.k digitalt hotell där Kod till rumsnyckeln ges via mail. Fick inget sådant. Hotellet ligger i utkanten av Bryssel, ca 30 min med bil. Hotellet ligger alldeles brevid järnvägen och stationen. Restaurangen är öppen kvällar. Reception finns inte och inte heller frukost. De hänvisar till bensinstationen vid järnvägsstationen för kaffe m.m. Nå, jag tror att jag tar frukosten någon annanstans. Men rumspriset var lågt och rummet rymligt, rent och fräscht. Fast dock inget varmvatten i duschen.

We arrived late in the night. Our first surprise was to find that there were no sheets in the bed. The next morning when we wanted to take a shower there were no towels. We called but towels never arrived. Cherry in the cake, not enough toilet paper. For a 3 stars hotel I find that service was horrible. No person to help and provide the basics