Overall Ratings & Reviews Radisson Blu Hotel, Ha Long Bay

The ad clip has a bathtub but the room did not have one. The room smells of detergent.

The hotel was new, I was very satisfied with the welcome welcome water and chocolate, but because it was new, the operation was still slow, checking out 6 rooms and 6 adults took more than half an hour. What I FEAR the most is that the staff on duty at the sales department hotline number 0812189689 cursed the customer "DCM You" when I called to check the information on the online booking and received a bad attitude, so I reminded him of his attitude (phone hotline). I called the desk continuously for 3 days and lost connection. I asked a friend to contact me and had the same situation, so I had to call through the mobile hotline). I didn't expect that a 5-star hotel could train such staff, so I didn't record it. Luckily, when I called, I turned on the speakerphone and sat in a room with a cam, so I was able to record it. I called to complain to the hotel on July 13 after the end of the tour. The receptionist received the information to contact me again but did not receive it, I had to write it up here for everyone to consider. The hotel does not take action at all, but only responds formally to reviews on social media.开骂（**尼玛的） China视 享到这里让大家下单前一定要谨慎。酒店管理队伍只客套话回复网上的Contact Us