Portal Residence

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Overall Ratings & Reviews Portal Residence

Traveloka (26)
Other sources (2)
8.5
Very Good
From 26 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.2

Meal

8.3

Location

8.7

Service and Facilites

7.8

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Traveler Reviews Portal Residence

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Customer reviews
M***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
Very good and clean, service is also good.
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H***o
icon-origin-TRAVELOKA
6.0
/10
Reviewed 19 week(s) ago
Hot water doesn't work (it's bloody lukewarm). Cable TV doesn't work and wifi is problematic at night.
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F***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 38 week(s) ago
the ac is not cold. there is no soap and there is a deposit of 150k which is too high
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esther w. p.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
the hotel is clean but lacks service and facilities. with a deposit of 150 thousand you get 2 towels and only 1 bottle of vitamin water. surprised not given soap. minimum hotel facilities should have soap. staying 2 days is very reasonable if you ask for a room to be cleaned. usually the room is cleaned, towels are replaced and drinking water is provided new. very disappointed request for a room to be cleaned rejected by the hotel because I only stayed 2 days they said. drinking water is not added and towels are not replaced. on the walls of the room there are quite strange prohibitions. prohibited from using hair dryers / shavers. isn't it very reasonable to use a hair dryer? and poor service facilities are closed with paid parking. overall this hotel is clean compared to other hotels and there are many delicious foods around it.
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n***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 46 week(s) ago
Strategic location and various types of food available around the location
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1 people find it helpful
A***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 48 week(s) ago
Message from a relative who stayed there, he said that overall it was good and nice,
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1 people find it helpful
M***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 53 week(s) ago
Room 304's AC is not cold enough, it could be fixed.
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1 people find it helpful
D***l
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 53 week(s) ago
Standard price for 3 star comfort, basically ok.
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C***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 63 week(s) ago
The facilities are satisfactory, unfortunately there is no soap provided for bathing.
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3 people find it helpful
Ary A. A.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 63 week(s) ago
Sir, the receptionist was arrogant,
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M***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 67 week(s) ago
Comfortable for resting, clean.
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1 people find it helpful
C***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 71 week(s) ago
Great. Very clean rooms at very affordable prices.
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 76 week(s) ago
The staff and security are friendly. Only the cleanliness needs to be improved, especially the sheets, pillow cases, and blanket cases, and it's time to replace the towels. And the AC is not cold enough, hopefully it will be checked in every room. Overall good 👍👍
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1 people find it helpful
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pery p.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 81 week(s) ago
The hotel is clean. Strategic and comfortable. Will go there again.
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1 people find it helpful
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