the room is nice, but unfortunately there is no mat (so when coming from the bathroom, the floor is wet) there are no towels (when I asked for them they said they were being laundered and would be delivered to the room, but until I checked out there were no towels delivered) there is no soap, toothbrush, the roof is also a bit leaky. the bathroom is clean, the water heater is on, the shower is also strong. there is a TV but it can't be turned on