8.7
Very Good
From 8 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
7.6
Location
8.7
Service and Facilites
8.0
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Velar Hotel
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Staycation
6.1
/10
Reviewed 1 day(s) ago
I booked a double room for 3 people, set the filter to "with airport pick-up" and "with breakfast". From dozens of hotels, the filter only left 7 hotels, and I chose this place for 1,340k/day. But in the end, there was no airport pick-up, I had to take a taxi back to the hotel myself, because according to the hotel, I "had to notify the hotel in advance and pay an additional fee" (the next day I went to the airport to return, the hotel called a taxi and I paid an additional 150k for one way). This is the first time I encountered this situation (for example, Nicobar hotel and some hotels I booked before, they proactively called to ask for the time and picked me up for free). As for breakfast, one of the reasons I chose it was because the image on traveloka was a buffet with a rich and beautiful menu. However, in reality, there was none. When I chose Pho and oppla bread, they told me to let the kitchen make it and bring it out. It was really a very bad experience, I felt like I was cheated. I was not going to write but felt the need to share so you can learn from my experience.
Read More
See original
Find this review helpful?
H***o
9.4
/10
Reviewed 9 week(s) ago
Great hotel, very sustainable and eco friendly, helpful and friendly staff
See original
Find this review helpful?
Accommodation's Reply
24 Aug 2025
The hotel would like to sincerely thank you for choosing Velar as your accommodation in Con Dao and for giving your review. We hope Velar can welcome you again in the future!
See original
L***e
9.4
/10
Reviewed 14 week(s) ago
The hotel is in the center, convenient for traveling. The staff is enthusiastic and cute. The hotel is new, clean, and the rooms are beautiful. There is a convenient airport shuttle service.
The food at the hotel is delicious and tasty, but the buffet has a few dishes.
There are some cute cats outside the hotel :))))
See original
Find this review helpful?
Accommodation's Reply
02 Aug 2025
Velar would like to sincerely thank you for choosing the hotel to stay in Con Dao as well as giving your review. The hotel is very sorry for the number of breakfast dishes. Due to limited space, the hotel cannot serve more dishes. Instead, the hotel has focused more on the quality of each dish as well as food hygiene and safety to always bring the most delicious and guaranteed dishes to our guests. Once again, the hotel would like to thank you and look forward to welcoming you again in the future!
See original
N***n
8.4
/10
Reviewed 20 week(s) ago
The service staff was really bad, I had to move, the answer was not correct
See original
Find this review helpful?
Accommodation's Reply
15 Jun 2025
Hello, thank you for choosing Velar when planning to visit Con Dao. The hotel sincerely apologizes to you for the unfortunate experiences you encountered, and at the same time, takes this opportunity to explain more clearly about your reservation.
Firstly, regarding the breakfast issue, the hotel would like to confirm that this is an error of the booking system and the hotel is ready to provide meals to you at the room rate without breakfast as an apology for this unavoidable incident.
Regarding the second issue, the number of guests you booked. The number of guests will affect the room price when booking on the online booking system, the actual number of guests that I booked was 1, so the room price was automatically reduced to suit my needs. But when I arrived at the hotel, the actual number of people was larger, so the hotel suggested a surcharge for this guest. This is what the hotel must do to ensure fairness for other guests, as well as have additional costs to bring the best services to me. It is completely normal for me to book a room with 1 large bed for 2 people for 1 person to stay, so it is incorrect for you to tell the hotel that you booked 1 but the room for 2 people can accommodate 2 people.
Hereby, the hotel would like to inform you and hope you understand the hotel's regulations. We hope to welcome you again to bring you better services and experiences!
See original
DT
Dang T. T. T.
Staycation
9.4
/10
Reviewed 47 week(s) ago
Friendly staff, 3 cute cats. Clean room. Near the beach, convenient for swimming. We rented a motorbike to go around the center, it was quite close. In the evening, I bought things at the night market and came back to the room to eat and watch Netflix, it was also very chill. I didn't have a Netflix account so I had to log in to my own account. The hotel should invest in a Netflix account for guests, it would be better.
Read More
See original
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Velar would like to sincerely thank you for choosing the hotel to stay when coming to Con Dao as well as taking the time to give your review. The hotel will try to supplement and improve itself further. We look forward to welcoming you again in the future!
See original
Dang H. P.
10.0
/10
Reviewed 72 week(s) ago
Khách sạn sạch sẽ, nhân viên nhiệt tình.
Find this review helpful?
Accommodation's Reply
07 Jul 2025
The hotel would like to thank you very much. We hope Velar can be your destination again in the future!
See original
You’ve read all the top reviews.
Number of reviews per page
20
40
About Traveloka
Facebook
Instagram
Youtube
Copyright © 2025 Traveloka. All rights reserved