Overall Ratings & Reviews Grand Zuri Pematangsiantar

Dear Guest, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are pleased to hear that you felt safe and comfortable during your stay at Grand Zuri Pematangsiantar, and that you enjoyed our strategic location, which is in the same area as the cinema. We have provided this so that guests can more easily enjoy entertainment and comfort in one place. We look forward to your next visit to our hotel. Best regards, Yuni Kandra Sagala, General Manager

Dear A*i, Thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to know that you felt very comfortable during your 3-day stay at Grand Zuri Pematangsiantar. Your support and appreciation for the friendliness and responsiveness of our staff are a great motivation to continue providing the best service for every guest. We look forward to your next visit to our hotel. Warm regards, Yuni Kandra Sagala, General Manager

Dear E*s, Thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very pleased to hear that our service, especially from Mr. Tongam, who is friendly and always greets you with a smile, has left a warm impression on you. We are also proud that the food we serve has become your favorite and the cleanliness of our hotel provides a comfortable stay. Your satisfaction is a great motivation for us to continue to maintain our service, food quality, and guest comfort. We look forward to your next visit to our hotel. Best regards, Yuni Kandra Sagala. General Manager

Dear E*I, Thank you for sharing your experience at the Grand Zuri Hotel Pematangsiantar. We are delighted to hear that your comprehensive facilities, comfortable rooms, and the friendliness of our team have left a positive impression on you during your stay. Furthermore, we are proud to know that our housekeeping team demonstrated integrity by returning your valuables without any issues. Honesty and sincere service are our commitment to maintaining our guests' trust. We look forward to your next visit to our hotel. Best regards, Yuni Kandra Sagala, General Manager

Dear Mr. Arnold Batara, Thank you for your feedback. We understand the inconvenience caused by the room not being cleaned as expected. This has been brought to our attention and will be followed up immediately to ensure optimal service. Your review is very important to us in improving the quality of service at Grand Zuri Pematangsiantar. Best regards, Yuni Kandra Sagala, General Manager

Dear Mr Ang T.H, Thank you for sharing your feedback with us. Your comments regarding the condition of the room and facilities, especially the bathroom, are taken very seriously. Our management has already scheduled gradual improvements to ensure better comfort for our guests. Your review is very valuable for us as we continue to make progress, and we truly hope to have another opportunity to provide you with a much better experience in the future. Warmest Greets, Yuni Kandra Sagala General Manager

Dear Mr./Ms. F*a, Thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to hear that you were satisfied with our service. Your positive comments mean a lot to us and will motivate the team to continue providing the best. We look forward to welcoming you back again soon. Best regards, Yuni Kandra Sagala, General Manager.

Dear Sir/Madam, Thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are delighted to hear that you enjoyed the friendly and prompt service from our team. This feedback is a great motivation for us to always provide the best possible stay experience for every guest. We look forward to welcoming you back to Grand Zuri Pematangsiantar for an even more memorable experience. Warm regards, Yuni Kandra Sagala, General Manager.

Dear Sir/Madam, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are delighted to hear that you enjoyed the hotel facilities, enjoyed the food, and experienced the friendly and responsive service from our team. This feedback is a great motivation for us to always provide the best stay experience for every guest. We look forward to welcoming you back to Grand Zuri Pematangsiantar for an even more memorable experience. Warm regards, Yuni Kandra Sagala, General Manager.

Dear Mrs. Mira, Thank you for sharing your experience at the Grand Zuri Hotel Pematangsiantar. We are honored to be your first choice every time you visit Siantar. Your comments that we are the best in town are truly encouraging and encourage the entire team to continue providing the best service and facilities. We hope this pleasant experience will bring you back again on your next visit. We look forward to welcoming you with our consistently excellent service. Warm regards, Yuni Kandra Sagala, General Manager

Dear Mr./Ms. C*A, Thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very pleased to know that you were satisfied with various aspects of our service, from the friendliness of our staff, the overall service, to the ambiance and comfort of the hotel area. Reviews like this are a great encouragement for our entire team to continue to maintain quality and improve guest experiences in the future. We look forward to your next visit to our hotel. Best regards, Yuni Kandra Sagala, General Manager.

Dear Mr./Mrs. L*i, Thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. Your feedback is very valuable and will be forwarded to the Food & Beverage team for further attention and improvement. We continuously strive to align prices with the quality of service and facilities we provide. We hope you will experience improved service on your next visit. We look forward to welcoming you back to our hotel. Warm regards, Yuni Kandra Sagala, General Manager.

Dear Mr. Rianto S, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very pleased to know that you are satisfied with the overall service and comfort of the hotel. Your feedback regarding the variety of food choices has been noted and will be our concern for future development, in order to provide a more diverse culinary experience for our guests. We look forward to your next visit to our hotel. Warm regards, Yuni Kandra Sagala. General Manager.

To Syalombest P.S, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We greatly appreciate constructive criticism like this, as it helps us to immediately evaluate and make improvements in order to improve the standards of cleanliness and comfort for our guests. On the other hand, we also appreciate your appreciation of the food we serve. We hope to be given another opportunity to show real improvements and provide a much better experience on your next visit. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager

Dear Y*i, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to know that you felt comfortable, received friendly service from our staff, and enjoyed the clean and suitable atmosphere for a family vacation. Reviews like this are very meaningful and are a great motivation for the entire Grand Zuri Pematang Siantar team to continue to provide the best service and facilities. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager

Dear Mr./Mrs. M*d, We are very happy to hear that you are satisfied with the cleanliness of the hotel and the friendly and excellent service from our team. Guest comfort and satisfaction are our top priorities, and your comments are a motivation for us to continue to provide the best. Warm Regards, Yuni Kandra Sagala. General Manager

Dear Mr. Chris W. S, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We apologize for the inconvenience you experienced regarding the AC temperature setting in the room. Your suggestion means a lot to us, and we will immediately forward it to the relevant team for follow-up. We will evaluate the AC control system so that guests can adjust the temperature according to their comfort. Warm Regards, Yuni Kandra Sagala. General Manager

Dear Mr. / Mrs. E * A, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to hear that you are satisfied with our service. Your positive comments mean a lot to us and will motivate the team to continue to provide the best. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager

Dear Mr. / Mrs. P*i, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to hear that you are satisfied with our service. Your positive comments mean a lot to us and will motivate the team to continue to provide the best. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager

Dear Mrs. Dewi S, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are pleased to know that you enjoyed your stay and felt helped by the strategic location of our hotel and its proximity to the city center. Comfort and ease of access are indeed one of the advantages that we offer, and we are glad that it provides added value for you. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager