Heritage Collection on Boat Quay (Quayside Wing) - Mobile App Check-In

Explore Heritage Collection on Boat Quay (Quayside Wing) - Mobile App Check-In
9.5
Exceptional
From 10 reviews
Provided by travelers on
Cleanliness

10.0

Room Comfort

10.0

Meal

9.3

Location

9.8

Service and Facilites

10.0

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Traveler Reviews Heritage Collection on Boat Quay (Quayside Wing) - Mobile App Check-In

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Customer reviews
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Great service, the room is so clean, any laundry in my room?
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S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
That was my view from my room 💖💖💖 Ed was so helpful and kind, the room soo clean and tidy, the location five star, I didn't mind with the bar downstairs I feel safe though.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
I had a very good experience staying at Heritage Collection Boat Quay. The cleanliness was excellent and truly one of the highlights of the stay. The service was also very friendly and welcoming, which made the overall experience even better. A special mention to Trisha, Edmar, Shannen, and Mitch, who were incredibly helpful during my stay. They even assisted me with my luggage during both check-in and check-out, which I really appreciated. Their support and friendliness truly added a personal touch to the experience. I had come across several reviews mentioning issues like noise and food smells, which can be quite common in such locations. However, we didn’t experience any of these problems during our stay (we were in room 317), which was a pleasant surprise. One piece of feedback: during our stay, we faced a common issue when my iOS device got discharged, and the room didn’t unlock easily with the Android phone. It required very specific positioning to work, which was a bit inconvenient. It would be really helpful if they could introduce an alternative option like a smart door lock with a PIN system. That would make access much easier, especially in situations where a phone runs out of battery. Apart from that, everything was amazing. The pricing is extremely affordable overall, and it’s a perfect choice for anyone planning a longer stay in Singapore. Definitely recommended!
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adeline w.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
The place is very comfortable with a strategic location. The room is clean, the facilities are well maintained, and the staff are friendly and helpful.
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D***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Assisted by Shannen & Jean, cool hotel & close to everywhere
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Bobby K.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
This was my first time staying at this hotel. The location is a bit difficult to find because the main entrance is not right on the main road. You have to enter the boat quay road from South Bridge Road, about 100 meters. However, this hotel is quite modern, implementing a digital concept, the reception and room keys are also digital. But don't worry, because if you need help, they are ready to help. Since it was my first time and confused, Edmar and Vannie immediately greeted me at the front and helped register to get my room key. Edmar also helped me get to my room. The hallway to the room was very clean, Edmar also explained that there are also free laundry facilities that can be used by all guests. When I arrived, the room I booked was very impressive. The room was already cool, the mattress was soft, the bathroom was clean, complete with a refrigerator, microwave, electric kettle, and its own washing machine. I was very satisfied with my stay at this hotel and it will be one of my references when visiting Singapore.
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1 people find it helpful
Ffathur
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
Bidet spray, walking distance to Masjid (Mosque), and easy to find Halal food are my main concern, and this accomodation have it all for less than SGD200 per night. It only 4 minutes walking to Masjid (Moulana Mosque) and very close to 7-11 where I can find Halal food and heated it in the microwave inside the room. The Wifi was also lightning speed. I stayed in Stamford Studio With Balcony And Iconic MBS View, the room was neat & tidy, and I love the balcony where I can enjoy the fresh air. I'd like to thanks all The Hotel Staff: Vannie, Edmar, and Maica for being so kind, helpful & responsive during my stay. If The God willing to give Me another opportunity to visit Singapore again then there will be no reason for Me not to choose The Heritage Collection on Boat Quay again.
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A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 86 week(s) ago
Very good excelend. I am and best friend very happy view macau tower.
1 people find it helpful
Thai N. T. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 95 week(s) ago
The staff are very friendly and helpful, especially Mr. Loc. Great location. Highly recommended!
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