Very nice hotel, staff very welcoming and helpful. Room was in good condition. Within walking distance of SM Mall. Lots of local shops and food outlets.

Good stay. No frills. Good restaurant. Great service!!

The staff was amazing and the service was great. The only thing I didn't like was the bed, the bed was too hard for me, but that is only my preference. Other than that, i highly recommend a stay here.

This is a great place. One caveat, the beds are very hard.

The property is this small front tucked into a very busy street. Blink and you'll miss it. Inside, it's a nice hotel, with nice touches of mirrors, marble,and tile. The staff is numerous, extremely helpful and polite. Not a scowl in the place, it was delightful. The rooms are comfortable and spacious, the bed was a bit stiff for me, but that's me. Slept anyway. Security is ubiquitous, very friendly, and genuinely interested. I would definitely come back here. The mall is a short walk away, lots of shops on the road, and tons of "tuktuks" for a cheap easy ride.

Conveniently located; odd layout configuration of rooms, hallways, stairways. Many rooms lack views (have windows to inner hallways). Place seems very old, in need of a facelift. Rooftop is not very welcoming. Bed mattresses are very hard. No bath soap or hand soap provided; must ask to have them in room. Staff was pleasant. Good security at front door/lobby. Breakfast offered had a nice range of food (including made-to-order omelets). Happy hour pricing was very inexpensive. Note: hotel is hard pressed to give confirmation of reservation. Several of my friends double booked for same nights, for fear of not having a room when not needed. Confirmations come very late after reserving, if at they come at all.

The beds were rather firm and uncomfortable. Quite a few items on the menu weren't available. Average experience.

Large clean room. Staff is friendly and front desk staff was helpful with questions and planning. Mattress was the hardest I ever slept on. Thin mattress on a board. A good bed is pretty basic to decent stay. Multiple roosters just below our room kept us up most of the night. Cold shower and had to ask for soap. Restaurant was convenient and low priced but below average. We stayed based on recommendation of our dive boat Aggressor which picked us up late afternoon. Hotel was not flexible on late checkout despite a significant number of boat guests each week from Aggressor. We paid for extra half day, although the hotel rate is not that high. Suggest you stay at another hotel

I like the service but doesn’t have much towels and napkins

Close to everything

Stayed here for 2 nights. The room that got assigned to us didnt’t have any windows so that a bummer. It’a also located at the central of the town on a very busy street next to a wet market. But with all the hussle and bussle, outside noise and smell of the wet market I enjoyed our stay. It was in a convenien location walking distance to the Bay Walk, market, stores, and transportation. The room was very clean and modern along with the complementary filipino-style buffet breakfast. If peace, quiet, great view is your thing … this is not the hotel for you. But if you need a clean hotel with very good service that’s close to everything this hotel is highly recommended.

The hotel doesn’t look like much from outside but it actually sits on the 4th & 5th floors of the building. Once upstairs you will have a great view from the Terrance or dining room.

Me and my Partner LOVED staying here. Staff was great! They were always so helpful. You could book tours and transportation through them which was convenient. Hotel was in walking distance to the pier, food, and shopping. I would highly recommend this place.

The pictures of the property and location are deceiving. The property is in a very busy area and you can hear everything from your room. The worst part is the bed was hard as a rock!

The bathroom in H32 has obvious molds on the countertop. Please clean it up to be more pleasing.

The hotel is located centrally. Is clean. But the service and the staff are the worst. They didn’t have hand wash, towels in the room. Even after asking they delivered them after 30 mins. They couldn’t give water for the welcome drink. Welcome drink is such a bluff. They kept putting things on each other. Gym didn’t even have a water tap. Staff service was the worst. While I was waiting to be served the staff at the restaurant kept on taking other guest queries. How rude and unprofessional. Would not recommend to stay.

Will be back again.

Food is excellent,lots of choices esp clean rooms.

Very central hotel across from the central market and also the boardwalk. Clean rooms and spacious.

It's near all of the major shopping. Excellent staff and the restaurant has a great view of the mountains.