9.4
Exceptional
From 767 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Traveler Reviews Counting House

Number of reviews per page
20
40
Top reviews
Maria
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The counting house is an excellent place to stay in the heart of London. Superb location and fantastic staff. The breakfast was excellent and I would not hesitate to book this property again. Will be sure to recommend to my friends and family.
Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

All good with our stay
Christopher
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Top class stay, from the moment we checked in a wonderful experience in the centre of the city.
Kaori
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It's situated very conveniet & quite (evening/weekend) place (good access to Liverpool, Bank & monument. Out room (standard) was nice size and very clean. The by-order breakfast was very nice. If you want to have a tub, you may want to check with the hotel. They have only 2 rooms have the tub.
Sinead
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was spotless and really beautiful . Very comfortable bed . Fabulous location .
Emily
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Really cool vibes, loved that there is a pub beneath. The room was clean and very nice.
Pamela
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful clean room, courteous staff, great location.
Anesh
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Yes
Paul
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great room, great location great staff and a lovely breakfast.
Thomas
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great room and location. No lobby though
Shaunie
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lovely hotel, the room was very clean and lovely. Staff were polite and no problem with baggage storage, they also allowed us to check in early as the room was ready. We stayed in a standard double and there was plenty of room, I liked the uniqueness of the room shape and the space was used well
Steven
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location good, great breakfast, room ok, staff took a long time to get the heating working in the room, despite being asked several times, it was not until our second night that the heating started working although they did bring a heater to the room.
Nita
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This was a great Hotel, Reception staff were very friendly & helpful 👍***** The Hotel room and the bathroom were very clean, tea, coffee and complimentary water was well appreciated after a long journey.
Alan
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Our room was not cleaned on arrival. Opened and used items in the bathroom and floor not hoovered. Dust on borh side tables was thick enough to write my name in. Breakfast was not bad, service totally indifferent, great location, room ok other thsn cleanliness. Not quiet at night and loads of narrow /steep stairs with a lift that was frequently in use or stuck on a floor.
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Samuel
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This hotel was a gem and the staff very helpful
Codie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Kind staff and great vibe. Beautiful rooms! Calming and relaxing.
Erling
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Short distance to the pub…
Debbie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was clean and comfortable with everything you could wish for, the staff were very friendly and attentive. We had a free upgrade for my husbands birthday and 10% off of the bar bill. Whats not to like!
Mark
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Not hot water on first morning
Diana
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Was really good
Number of reviews per page
20
40