9.1
Exceptional
From 8 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

9.2

Meal

8.2

Location

9.0

Service and Facilites

9.2

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Traveler Reviews Angsana Quan Lan Ha Long Bay

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Customer reviews
Phương A. H.
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Fully equipped campus, suitable for families. Private beach not crowded. My family all enjoyed and were satisfied. Great experience.
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Accommodation's Reply
26 Jun 2025
Dear Phuong A. H, Thank you for taking the time to share your review. We are delighted that you enjoyed your stay at Angsana Quan Lan and we look forward to welcoming you and your family back soon. Best regards, Kurt Vieren General Manager
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Le Thanh H.
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6.5
/10
Reviewed 6 week(s) ago
The hotel does not deserve 5 stars.
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Le Thanh H, Thank you for choosing Angsana Quan Lan as your vacation destination and for taking the time to share your review. If possible, we would like to know what you were not satisfied with during your stay at the resort. You can contact the resort via hotline or via the official website of Angsana Quan Lan, so that we can learn from experience and further improve the quality of service, meeting the expectations of our customers. We look forward to welcoming you back for a better experience at Angsana Quan Lan. Best regards, Kurt Vieren General Manager
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N***n
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Staycation
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9.4
/10
Reviewed 8 week(s) ago
Unprofessional, unsmiling staff: meeting guests in the elevator, working area still focused on the phone/working without greeting; room hygiene is not up to 5-star quality: bathroom floor is still dirty, curtains are moldy, wet. There are staff serving at the swimming pool but almost just "for show". Maybe the fault in the bathroom is due to faulty hand washing faucet during construction
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Accommodation's Reply
26 Jun 2025
Dear Guest, Thank you for choosing Angsana Quan Lan as your holiday destination and for taking the time to share your review. The resort would like to acknowledge your comments regarding the staff attitude and the quality of cleaning in the rooms. We will focus more on training our staff to avoid similar incidents in the future. Once again, we sincerely thank you for your comments and we look forward to welcoming you back for a better experience at Angsana Quan Lan. Best regards, Kurt Vieren General Manager
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N***n
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9.4
/10
Reviewed 15 week(s) ago
The breakfast buffet is great, however the restaurant's à la carte lunch and dinner menu has limited options.
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H***g
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9.7
/10
Reviewed 19 week(s) ago
Very good! Should come and experience.
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2 people find it helpful
Hà Chi T.
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Staycation
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10.0
/10
Reviewed 52 week(s) ago
Very wonderful, no different from a 5-star hotel❤️
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