Overall Ratings & Reviews Home2 Suites by Hilton Lubbock

The pool was being repaired. We had family in other rooms with little ones and we all wanted to swim together. So we were disappointed.

This property is a great place to stay in Lubbock Texas. The only downside is they are remodeling the pool but once that is done the place will be perfect. The breakfast was surprisingly good great homemade salsa

It was a lovely stay. Rooms were clean and spacious. Breakfast was nice and the staff was great.

Not necceaary

Overall clean place but needs some bar or restaurant

Hhhj

Great stay

The staff was Friendly, However the tile/floor in the room was stained not cleaned properly.

Very friendly staff and nice clean rooms! Will definitely stay here again !!

Ayy

The room I booked had hair in the shower pan. It wasn’t hair belonging to a head. Pretty disgusting. The shower head was clogged so water pressure was low coming out of it. The pillows were flat as can be and even stacking them didn’t help. For a Hilton brand this was not what I was expecting. I’ll be generous and give a 3 due to staff being nice. Outside of that.. abysmal experience.

One of my favorite places to stay. It’s always really consistent. Place is clean and the rooms very spacious. They also have the best breakfast of any other place I’ve tried. If you like to workout the gym is pretty big and has a good selection. Downsides would be the bathroom doors are sliding and don’t seem to want to latch. The bathroom is kinda small too. The carpet in the hallways is old and coming up and needs replacement. Other than those minor things it’s a very nice hotel and very reasonably priced

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Overall the hotel was great. Room was super clean and modern and service was great

Received a notice from the property that I could check in online from the Hilton app and get digital key. I have done this countless times, but the process stopped when it was time to get the digital key. Said I had to go to the front desk. So frustrating. Two hours prior to arrival, I selected chat with front desk option in order to resolve the issue. No one ever responded. This was a technology, process, and worst of all, service failure.

Good price. Friendly staff, clean rooms, good breakfast options.

Very loud because you’re on the highway. If you can have a room on the backside of the property might be better.

Easy ti check in. Nice staff

Goog

Good