8.4
Very Good
From 83 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews OMO5 Hakodate by Hoshino Resorts

Number of reviews per page
20
40
Top reviews
Margaret
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice staff. Good location. Free bus was very convenient.
Alice
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice and comfortable hotel which offers free local bus tour. Good public hot bath. No coffee or tea bags available inside guest room.
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good Basic onsen, activity place for the kids, close to multiple fish markets, but just ignore the free bus due to not available all the time
Aldric Jaime
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We had a lovely stay! Great, clean and spacious room. Hotel onsen allows tattoos which was the biggest factor in booking! But the onsen has odd closing hours for such a large hotel making it pretty busy during our stay. We’re accustomed to hotel onsens being closed only 2-3hours a day but at OMO5 it’s closed for more than 6 hours a day.. other than this, we loved the hotel
Read More
YU
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The onsen is the best part of the hotel!
Verified traveler
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Hotel provided a complimentary daily shuttle bus to the major attractions of Hakodate. Located within walking distance from Hakodate Station. Room was clean & new-looking. Pyjamas & quality toiletries were provided but no moisturiser. Hotel was very rigid with check-in time. We arrived a couple of hours early & the front desk wouldn’t entertain us - rather unsympathetic given the wintry conditions outside
Read More
Verified traveler
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

About 5mins walk from Hakodate station to hotel. Check in time is 3pm and If you arrives early, they have storage locker to store the bags on a first come first basis. Hotel provides free shuttle bus to those sightseeing places but you need to book the seat reservation using their hotel app. Room is slightly small.
Noritaka
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

函館ぐるぐるフリーバスが便利でした。朝食も良かったです。スタッフの笑顔も良かったです。
KE YI
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

酒店新,自助可以!房間雖小不過也還行囉
Naoko
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

とてもも過ごしやすかった
あけみ
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

ホテルの前から観光場所辺りまで送迎があり助かりました。駅からも近かったのが良かったです。 レストラン使用時にはスタッフの方が笑顔で機敏に対応して下さりサッとおしぼりを持ってきてもらうなどまわりをよく見ておられると思いました。 気になる点はお風呂の脱衣所が狭かった事です。混み具合がわかるアプリがあったので空いている時間に行ったのですが(確かにお風呂は混んでいませんでした)脱衣所がお互いに体があたる程混み合っていたのでお風呂から上がってから人がいなくなるのを待っている方もいました。その割にドライヤーなどをする鏡のあたりは広かったのでその広さがあるならもう少し脱衣するスペースがあればなと思いました。
YUTA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

お風呂も良かった!
Edurne
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Das Personal ist fantastisch, sie machen alles möglich, damit Du dich wohl fühlst auch wenn Du kein Japanisch kannst! Das Hotel ist richtig gut ausgestreckt auch mit tolldn lokalen Empfehlungen. Falls man zu Hakodate als Tourist kommt, ist das das perfekte Hotel!
MEGUMI
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

とても静かでのんびりできました、施設も綺麗で過ごしやすかったです
MEI
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

GOOD
Joji
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

駅近。 近所での食事処もありつつ、少し足を伸ばせば、観光名所へのアクセスも良。 フロントの対応はよいが、Barが忙しそうで、時間がかかっていた。
MMING HWA
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

不錯
Hei man
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean and convenient. Great view.
Tomonori
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

素晴らしいホテルでした!
AI
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

大浴場の温泉が良かったです。
Number of reviews per page
20
40