Overall Ratings & Reviews Kansai International Airport Hotel 11

Very clean

Clean

Everything was amazing about this stay. 10/10 would stay again. first hotel in Japan, is was affordable even during the expensive season, and it was perfect ✨ staff were amazing and accommodating and the room and bathroom felt like paradise!

Location is convenient

We reserved last min , clean , safe and comfortable. Can’t bet the price and room is spacious. Has all your basic needs

We stayed here 1 night only as our flight from Sydney arrived after 8pm into KIX and we specifically looked for something close to KIX, it is only a quick train ride 2 stops and then another for 1 stop( 15mins in total) and a short easy walk, we loved the hotel, the room was beautiful, the staff were very friendly and it was close to the waterfront to go for a walk the next morning and watch the local fish market with kids catching fish on the Sunday morning, it's a bit far out to stay here as a base for sightseeing around Osaka and Kyoto etc but we would definitely stay 1-3 nights next time to explore the surrounding area a bit more before heading into Osaka

Stay for one night as we were flying out the next day. Comfortable stay. Close to train station to airport. It will be a 40 min train ride into downtown Osaka.

good

Smoking area, 24 hour convenience store in the lobby, and free breakfast (although its nothing to write home about, it's still free food and coffee). Literally the cleanest hotel for the price point I've ever been in!

24 hrs variety store.

Spacious room, strong wifi and large comfortable beds. However, no chair in the room. Huge carpark with free parking.

Beware before booking if you need an airport hotel. The property advertises themselves as an Airport Hotel on Expedia but when you reach the building it is called Apartment Hotel 11 not Airport Hotel 11. There is no airport shuttle offered anymore in contrary to previous reviews. Your options are an expensive 50$ taxi or taking the train two stops and then transfer to another platform, go counter direction for one stop and then walk for half a mile through a residential area before reaching, or take a cab from the station. SO IT IS NOT AN AIRPORT HOTEL!!! This was also confirmed by the receptionist who was quite surprised that we came “all the way from the airport”. The room itself was as seen on the photos: clean, had an AC, no fridge.

Great experience

Everything is great! The staffs are very nice and friendly. I am surely willing to stay here next time. Thanks a lot for their serving!

Just a stay near the airport for an early departure. Early breakfast was possible! And good. And free shuttle at 6:30 am was perfect. Quiet. Nice. We’ll come again.

Loved that three people could travel and have their own individual beds. The room was very nice but did not have a closet or dresser to put out your clothes. They also had a shuttle service for an additional one time cost that would take you out to their other hotels located in the heart of Osaka in Namba. Overall we had a great trip.

Great location if you want to be close to Kansai Airport. We were surprised at the wonderful large variety of their breakfast buffet. Hard to beat! Rooms are well designed. Simple, efficient, and comfortable. Highly recommend!

Nice facility, helpful staff, delicious breakfast, and free/easy airport shuttle. Our room was upgraded to a beautiful traditional Japanese suite at no extra charge!

Waited more than 2 hours and 50 minutes for the shuttle bus hours.

Liked breakfast, Did not like: 1. Hotel distance from airport is more then 20 min not 6 min 2. Before reserving information includes, shuttle to hotel upon phone call, BUT after reservation was done (sale is final, non refundable) the info sent shows a shuttle only once an hour 3. Window masked - so no views from second floor, also the highest floor